fix problems on Schoolrunner 2.0 [iphone]

—— Run into issues on Schoolrunner 2.0? Get help pending when official support gets back to you!

Schoolrunner 2.0

Info:

company: SchoolMint

: http://www.schoolrunner.org

: www.schoolrunner.org

Chat with our AI-based Schoolrunner 2.0 Support

🛠️ Common Schoolrunner 2.0 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lost ability to text families

Fix: Check the app's permissions in your iPhone settings. Go to Settings > Privacy > Contacts and ensure that Schoolrunner has permission to acce... ⇲

Error loading on app launch

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Schoolrunner app off th... ⇲

UI issue

Cannot view grade details

Fix: Ensure that you are logged into the correct account associated with your student. Sometimes, logging out and back in can refresh your access... ⇲

Cannot see grade percentages

Fix: Log out of the app and log back in. This can refresh your access to all features, including grade percentages. OR Check for any app updat... ⇲

No GPA display on app

Fix: Check if the GPA feature is available in the app settings. Sometimes, features can be toggled on or off based on user preferences. OR If... ⇲

Bugs issue

Grades displayed incorrectly

Fix: Check if there are any updates available for the app in the App Store. An update may fix bugs related to grade display. OR Log out of the... ⇲

Crashes issue

Schoolrunner 2.0 frequently crashes

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. An out... ⇲

Network issue

Inconsistent access to behavior and grades

Fix: Check your internet connection. A weak or unstable connection can lead to inconsistent access. Try switching between Wi-Fi and cellular data... ⇲

Screen issue

Blank screen for assignment grades

Fix: Force close the app and reopen it. This can help refresh the data being displayed. OR If the problem continues, try logging out of your a... ⇲

Loading issue

Loading errors

Fix: Check your internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if that resolves the loading errors... ⇲

Schoolrunner 2.0 not loading properly on mobile

Fix: Force close the app and restart your iPhone. This can help clear any temporary issues that may be preventing the app from loading properly.... ⇲

Performance issue

Unstable performance

Fix: Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient space. If not,... ⇲

Installation issue

Schoolrunner 2.0 requires frequent reinstallation

Fix: Check for updates for both the app and your iPhone's operating system. Keeping both updated can help reduce the need for frequent reinstalla... ⇲

Compatibility issue

Limited functionality compared to website

Fix: Familiarize yourself with the app's features by checking the help section within the app. Sometimes, certain functionalities are available b... ⇲

Account issue

Issues accessing student grades

Fix: Ensure you are logged into the correct account. If you have multiple accounts, try logging out and logging back in with the correct credenti... ⇲