fix problems on Re [iphone]

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—— Run into issues on Re? Get help pending when official support gets back to you!

re:source - digital connection
Info:
company: Springbig
: https://springbig.com/terms/
: springbig.com
Chat with our AI-based re Support
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Glitches issue

Glitches and bugs throughout the app

Fix: 1. Update the app: Check for updates in the App Store as developers often release patches for known bugs. Go to the App Store, tap on your p... ⇲
 
Search issue

Search function does not return results

Fix: 1. Check your internet connection: Ensure you have a stable connection. If not, switch to a different network or reset your Wi-Fi router. 2.... ⇲

No results found in searches

Fix: 1. Check your internet connection: Ensure you are connected to a stable network. If the connection is weak, try switching networks or resett... ⇲
 
Account issue

Rewards and account features not functioning

Fix: 1. Ensure you are logged in: Check if you are logged into your account. If not, log in and try accessing the rewards features again. 2. Upda... ⇲

Inability to access account points

Fix: 1. Ensure you are logged in: Check if you are logged into your account. If not, log in and try accessing your account points again. 2. Updat... ⇲
 
Compatibility issue

Inconsistent performance between iOS and Android

Fix: 1. Ensure both devices are updated: Check for updates on both iOS and Android devices to ensure you are using the latest version of the app,... ⇲
 
Login issue

No response after entering PIN

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. If the connection is weak, try switching networks or resett... ⇲

Repeated login failures

Fix: 1. Check your internet connection: Ensure you have a stable connection. If the connection is weak, try switching networks or resetting your... ⇲
 
Loading issue

re fails to load messages

Fix: 1. Check your internet connection: Ensure you have a stable connection. If not, switch to a different network or reset your Wi-Fi router. 2.... ⇲
 
Freezing issue

re freezes during use

Fix: 1. Restart the app: Close the app completely by swiping up from the bottom of the screen (or double-clicking the home button) and swiping th... ⇲
 
Bugs issue

Temporary code issues

Fix: 1. Check your internet connection: Ensure you have a stable connection. If the connection is weak, try switching networks or resetting your... ⇲
 
UI issue

re does not display order history

Fix: 1. Ensure you are logged in: Check if you are logged into your account. If not, log in and try accessing your order history again. 2. Update... ⇲

re is not user-friendly

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Sometimes, understanding how the app is struc... ⇲
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 what users are saying
Bad experience
62.3%

Good experience
37.7%

Neutral
0.0%

~ from our NLP analysis of 77 combined software ratings.

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 Private Data re collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers