fix problems on Usual [iphone]

—— Run into issues on Usual? Get help pending when official support gets back to you!

Usual: Reels & Story Maker

Info:

company: 维朝张

: https://usualstoryapp.wixsite.com/usualstory

: instagram.com

Chat with our AI-based Usual Support

🛠️ Common Usual Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited background, stickers, and photo templates

Fix: Explore third-party apps or websites that offer free or paid backgrounds, stickers, and templates. You can download these assets and import... ⇲

Cannot switch between foreground and background items

Fix: Try layering your images in a different order. If the app allows you to select layers, ensure you are selecting the correct layer to edit. C... ⇲

Bugs issue

Usual reduces quality and resolution when saving

Fix: Before saving, check the app settings for any options related to image quality or resolution. If available, set these to the highest possibl... ⇲

UI issue

No undo or redo functionality

Fix: To avoid losing progress, make it a habit to save your work frequently. You can create multiple versions of your project by saving them unde... ⇲

Customization issue

Cannot save custom templates for reuse

Fix: Create a project that you want to use as a template and save it with a specific name. Each time you want to use it, open the project, make y... ⇲

Uploads issue

Issues with importing pictures to layouts

Fix: Ensure that the images you are trying to import are in a compatible format (like JPEG or PNG). If they are not, convert them using a photo e... ⇲

Crashes issue

Usual crashes when trying to input a picture

Fix: Check if your device has enough storage space available. If storage is low, delete unnecessary files or apps to free up space, then try impo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

74.2%

Neutral

19.4%

Bad experience

6.5%

~ from our NLP analysis of 31 combined software ratings.

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Private Data Usual collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Usual Story VIP For 1Month: $1.49 Full access to use all items for 30 days
Usual Story VIP For 1Year: $8.99 Full access to use all items for 1 year
Usual Story VIP: $1.99 Full access to use all items for 3 months
Usual Story VIP For 1Year: $8.99 Full access to use all items for 1 year
New Year Bundle Ⅱ: $0.99 A bundle contain New Year stickers and assets
New Year Bundle: $0.99 A bundle contain New Year stickers and assets