fix problems on Casting Networks [iphone]

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Casting Networks
Info:
company: Casting Networks, Inc.
: https://support.castingnetworks.com/
: www.castingnetworks.com
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Audio issue

Audio in audio reel and video reel is not working

Fix: 1. Check the volume settings on your iPhone to ensure that it is not muted or set to a low volume. 2. Restart the app and try playing the au... ⇲
 
Notifications issue

Email notifications are grouped together, causing missed opportunities

Fix: 1. Check your email settings in the app to see if there are options to customize notification preferences. 2. Consider changing your email n... ⇲

Not receiving any notifications

Fix: 1. Check your device settings to ensure notifications for the Casting Networks app are enabled. 2. Open the app and check notification setti... ⇲
 
Customization issue

Cannot rearrange the order of uploaded videos

Fix: 1. Check if the app has a feature for rearranging videos in the profile section. If not, consider deleting and re-uploading the videos in th... ⇲

No option to toggle off unwanted casting calls

Fix: 1. Check the app settings for any preferences related to casting call notifications and adjust them accordingly. OR 1. If no toggle exist... ⇲
 
Bugs issue

Due dates for media requests do not populate in the app

Fix: 1. Ensure that you have the latest version of the app installed. 2. Check your internet connection and refresh the app to see if the due dat... ⇲
 
Login issue

Casting Networks shows 'refresh token not found' error

Fix: 1. Log out of the app and log back in to refresh your session. 2. If the error persists, uninstall and reinstall the app to reset any corrup... ⇲
 
Account issue

Cannot access any castings

Fix: 1. Ensure that your profile is complete and meets the requirements for casting calls. 2. Check your internet connection and refresh the app.... ⇲

Difficult to cancel membership

Fix: 1. Look for a membership or account settings section in the app where you can manage your subscription. 2. If available, follow the prompts... ⇲
 
Uploads issue

Cannot update pictures/videos

Fix: 1. Ensure that you have the latest version of the app. 2. Check your device storage to ensure you have enough space to upload new media. O... ⇲
 
Settings issue

Videos must be kept for 21 days

Fix: 1. Keep track of the 21-day period and plan to remove videos before the deadline. 2. Consider using a calendar reminder to alert you when it... ⇲
 
Registration issue

No sign up option in the app

Fix: 1. Use the website version of Casting Networks to create an account. 2. Ensure you have the latest version of the app, as sign-up features m... ⇲
 
Freezing issue

Casting Networks freezes or shows a gray screen after login

Fix: 1. Force close the app by swiping it away in the app switcher and then reopen it. 2. Restart your iPhone to clear any temporary glitches.... ⇲
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 what users are saying
Good experience
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Bad experience
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 Private Data Casting Networks collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics