fix problems on Zen Match [iphone]

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—— Run into issues on Zen Match? Get help pending when official support gets back to you!

Zen Match - Relaxing Puzzle
Info:
company: Moon Active
: https://support.zenmatchgame.com/hc/en-us
: www.moonactive.com
Chat with our AI-based Zen Match Support
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Payments issue

High cost of in-game purchases

Fix: Limit your spending by setting a budget for in-game purchases. Stick to this budget to avoid overspending while still enjoying the game. O... ⇲

Power-ups cost more than rewards earned

Fix: Prioritize using power-ups only in levels where you are struggling significantly. This can help you conserve resources for when you really n... ⇲
 
Ads issue

Frequent ads after every level

Fix: Try to play the game during times when you can tolerate the ads, such as when you have a few minutes to spare. This can help you manage your... ⇲

Broken ad server causing game freezes

Fix: Clear the app cache by going to your iPhone settings, selecting the app, and choosing to clear cache if available. This can help improve per... ⇲

Game penalizes for ad failures

Fix: Try to play the game in a stable internet environment to minimize ad failures. A strong connection can help ensure ads load properly. OR... ⇲

No option to earn lives through ads

Fix: Focus on completing levels efficiently to maximize your lives. This can help you play longer without needing to rely on ad-based lives. OR... ⇲
 
Gameplay issue

Lack of daily rewards or bonuses

Fix: Create a routine to log in daily, even if you don’t play extensively. This can help you stay engaged with the game and potentially catch any... ⇲

Randomized tile arrangement makes strategy difficult

Fix: Take notes on tile patterns and combinations that work well for you. This can help you develop a strategy that you can apply to future level... ⇲

Inconsistent game difficulty

Fix: Take breaks when you encounter particularly difficult levels. This can help you return with a fresh perspective and new strategies. OR An... ⇲

Game becomes frustratingly challenging

Fix: Take breaks when you feel frustrated. Stepping away can help you return with a clearer mind and new strategies. OR Consider playing with... ⇲
 
Customization issue

Limited options for room decoration

Fix: Explore all available options in the game to ensure you are not missing any decoration features. Sometimes, new options are unlocked as you... ⇲
 
Support issue

Customer service unresponsive to issues

Fix: Document your issues clearly and keep a record of your attempts to contact customer service. This can help you stay organized if you need to... ⇲
 
Updates issue

Updates lead to increased coin costs

Fix: Keep track of your coin earnings and spending. Adjust your gameplay strategy to focus on earning coins more efficiently after updates. OR... ⇲

Lack of meaningful updates or improvements

Fix: Stay engaged with the game community to share your thoughts and find out if others have suggestions for improving the game experience. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.5%

Neutral
6.6%

Bad experience
4.9%

~ from our NLP analysis of 249,815 combined software ratings.

 Switch to these Alternatives:
Tilescapes: Zen Tile Matching
Tile Garden: Relaxing Puzzle
Find 3D ™ - Match 3D Items
Tile Link - Match & Connect
Joy Match 3D
Match Ball 3D - Triple Tile
Tile Kingdom Master:Match Fun
Triple Match Tile 3D
Tile Match 3D : Triple Match
Traffic Puzzle: Car Jam Escape

 Private Data Zen Match collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Other Data

  Cost of Subscriptions
  1. Piggy Bank: $2.99 Piggy Bank
  2. Zen Competent Bundle: $4.99 Zen Competent Bundle
  3. Medium Coins: $7.99 Medium Coins
  4. Zen Match 5: $4.99 Zen Match 5
  5. Expert Bundle: $16.99 Expert Bundle
  6. Starter Bundle: $1.99 StarterBundle
  7. Pro Bundle: $8.99 Pro Bundle
  8. Zen Lucky Chest: $3.99 Zen Lucky Chest
  9. Zen Bundle: $9.99 Zen Bundle
  10. Zen Match 7: $6.99 Zen Match 7