fix problems on File Converter [iphone]

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—— Run into issues on File Converter? Get help pending when official support gets back to you!

File Converter
Info:
company: Ice Cold Apps
: https://icecoldapps.com/
: icecoldapps.com
Chat with our AI-based File Converter Support
   Hello! How can I assist you?  

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Bugs issue

files not converting

Fix: 1. Ensure file compatibility: Make sure the file you are trying to convert is not corrupted and is in a supported format. 2. Check file siz... ⇲

error messages during conversion

Fix: 1. Note the error message: Take a screenshot of the error message for reference. 2. Restart the app: Close the app completely and reopen it... ⇲

invisible deleted files

Fix: 1. Check the app's settings: Look for a 'recently deleted' or 'trash' folder within the app to see if the files are still recoverable. 2. R... ⇲
 
UI issue

share button not functioning

Fix: 1. Restart the app: Close the File Converter app and reopen it to see if the share button starts working. 2. Check permissions: Go to your... ⇲

conversion options not appearing

Fix: 1. Restart the app: Close and reopen the app to refresh its functionality. 2. Check for updates: Ensure you have the latest version of the... ⇲
 
Syncing issue

premium features not accessible across devices

Fix: 1. Log in with the same account: Ensure you are logged into the same account on all devices where you want to access premium features. 2. R... ⇲
 
Support issue

no clear instructions

Fix: 1. Explore the app: Take some time to navigate through the app's interface to familiarize yourself with its features. 2. Look for help sect... ⇲

cloud conversion requirement unclear

Fix: 1. Review app settings: Look for any settings related to cloud conversion within the app to understand when and why it is required. 2. Chec... ⇲
 
Crashes issue

File Converter crashes or freezes

Fix: 1. Restart your iPhone: A simple restart can often resolve app crashes or freezes. 2. Update the app: Go to the App Store and check for upd... ⇲
 
Ads issue

no ad-free version available

Fix: 1. Check for premium options: Look within the app for any premium subscription options that may offer an ad-free experience. 2. Use alterna... ⇲
 
Compatibility issue

inability to convert certain file types

Fix: 1. Verify file compatibility: Check the app's documentation for a list of supported file types to ensure the file you are trying to convert... ⇲
 
Video issue

video files not accessible from gallery

Fix: 1. Check app permissions: Go to your iPhone settings, find File Converter, and ensure it has permission to access your photos and videos. 2... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
71.0%

Bad experience
22.9%

Neutral
6.1%

~ from our NLP analysis of 407 combined software ratings.

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 Private Data File Converter collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Full Access: $3.99 Unlimited converting and no ads!
  2. Full Access: $1.99 Unlimited converting and no ads!
  3. Full Access: $39.99 Unlimited converting and no ads!
  4. Full Access: $2.49 Unlimited converting and no ads!
  5. Full Access: $1.49 Unlimited converting and no ads!
  6. Full Access: $4.99 Unlimited converting and no ads!
  7. Full Access: $30.99 Unlimited converting and no ads!
  8. Full Access: $2.49 Unlimited converting and no ads!
  9. Full Access: $49.99 Unlimited converting and no ads!
  10. Full Access: $38.99 Unlimited converting and no ads!