fix problems on TECKIN [iphone]

—— Run into issues on TECKIN? Get help pending when official support gets back to you!

TECKIN

Info:

company: AFAR TECHNOLOGY LIMITED

: https://www.teckinhome.com

: www.teckinhome.com

Chat with our AI-based TECKIN Support

🛠️ Common TECKIN Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TECKIN takes long to load

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find the TECKIN app and tap on it. If there's an option to... ⇲

In-app advertisements

Fix: 1. Check for a premium version: Look in the app settings or the app store to see if there is a paid version of the app that removes ads. If... ⇲

Bugs issue

Button state bug

Fix: 1. Restart the app: Close the TECKIN app completely by swiping it away in the app switcher, then reopen it. This can reset the button states... ⇲

Registration issue

Confirmation email issues

Fix: 1. Check your spam/junk folder: Sometimes, confirmation emails can end up in these folders. Make sure to check there. OR 2. Resend the co... ⇲

Permissions issue

Forced location access

Fix: 1. Adjust location settings: Go to Settings > Privacy > Location Services. Find the TECKIN app and change the setting to 'While Using the Ap... ⇲

Limited functionality without location

Fix: 1. Enable location services: Go to Settings > Privacy > Location Services and enable it for the TECKIN app to unlock full functionality. O... ⇲

Network issue

Connection issues with devices

Fix: 1. Reset your Wi-Fi router: Unplug your router, wait for 30 seconds, and plug it back in. This can resolve connectivity issues. OR 2. Ens... ⇲

Inconsistent device connectivity

Fix: 1. Ensure devices are on the same network: Make sure that both your iPhone and the TECKIN devices are connected to the same Wi-Fi network.... ⇲

Crashes issue

Frequent app crashes

Fix: 1. Update the app: Go to the App Store, search for TECKIN, and see if there is an update available. Updating can fix bugs that cause crashes... ⇲

Slow issue

Slow response time

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer models) and swipe away apps that are running in... ⇲

Payments issue

Subscription issues for multiple devices

Fix: 1. Check your subscription status: Go to Settings > [Your Name] > Subscriptions and ensure your subscription is active and covers multiple d... ⇲

Notifications issue

Motion detection notifications malfunction

Fix: 1. Check notification settings: Go to Settings > Notifications > TECKIN and ensure that notifications are enabled and set to your preference... ⇲

Privacy issue

Privacy policy error

Fix: 1. Clear app data: Go to Settings > General > iPhone Storage, find TECKIN, and delete the app. Reinstall it to reset any errors related to t... ⇲

UI issue

Inability to review past events

Fix: 1. Check storage settings: Ensure that your device has enough storage to save past events. Go to Settings > General > iPhone Storage. OR... ⇲

Confusing UI elements

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. This can help reduce co... ⇲

TECKIN requires constant re-login

Fix: 1. Check for app updates: Go to the App Store and ensure you have the latest version of the app, as updates may fix login issues. OR 2. R... ⇲

Customization issue

No fast forward/rewind for recorded scenes

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may introduce new features like fast forward/rewind. O... ⇲

Audio issue

Sound issues with loudspeaker

Fix: 1. Check volume settings: Ensure that the volume on your iPhone is turned up and not muted. Use the volume buttons on the side of your devic... ⇲

Freezing issue

TECKIN freezes during use

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) and swipe away the TECKIN app to force clos... ⇲

Support issue

Poor customer support

Fix: 1. Utilize online resources: Check the app's FAQ section or online forums for solutions to common issues that may not require direct support... ⇲