fix problems on CaratLane [iphone]

​

—— Run into issues on CaratLane? Get help pending when official support gets back to you!

CaratLane - A TATA Product
Info:
company: caratlane.com
: http://www.caratlane.com
Chat with our AI-based CaratLane Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

Limited variety of models

Fix: 1. Regularly check the app for new arrivals. The app may update its inventory frequently, so checking back often can help you find new model... ⇲
 
Bugs issue

Inconsistent product quality

Fix: 1. Before purchasing, read customer reviews and ratings for specific products to gauge quality. 2. If you receive a product that does not me... ⇲

Incorrect product received

Fix: 1. Document the issue by taking photos of the received product and comparing it with your order confirmation. 2. Use the app to initiate a r... ⇲
 
Support issue

Poor customer service

Fix: 1. Use the in-app chat feature or contact form to reach out to customer service. Be clear and concise in your communication to ensure your i... ⇲
 
Syncing issue

Issues with order tracking

Fix: 1. Ensure you are logged into your account to access order tracking features. Go to the 'Orders' section in the app to view your order statu... ⇲
 
Account issue

No account deletion option

Fix: 1. If you wish to delete your account, check the app's settings or help section for any mention of account management. 2. If no option is av... ⇲
 
Settings issue

International return policy limitations

Fix: 1. Review the return policy in the app or on the website to understand the specific limitations for international returns. 2. If you are uns... ⇲
 
Slow issue

Delayed delivery times

Fix: 1. Check the estimated delivery times provided at checkout to set realistic expectations. 2. If your order is delayed, check the order statu... ⇲
 
UI issue

Navigation issues

Fix: 1. Familiarize yourself with the app layout by exploring different sections and features. 2. If you find navigation difficult, consider usin... ⇲

CaratLane aesthetics over functionality

Fix: 1. Focus on using the app's core features that are most important to you, even if the aesthetics are not ideal. 2. Provide feedback through... ⇲
 
Privacy issue

Lack of genuine product information

Fix: 1. Before purchasing, look for detailed product descriptions, specifications, and customer reviews to gather more information. 2. If you hav... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
87.2%

Bad experience
12.4%

Neutral
0.3%

~ from our NLP analysis of 298 combined software ratings.

 Switch to these Alternatives:
Malabar Gold & Diamonds
Yes Madam - Salon at Home App
WedMeGood - Wedding Planner
Furlenco
nearbuy - the lifestyle app
Rentomojo - Furniture on Rent
Indya Women Indian Wear Online
Mygate Premium
NestAway
NoBrokerHood - Manage Visitors

 Private Data CaratLane collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics