fix problems on GENKI Wave [iphone]

—— Run into issues on GENKI Wave? Get help pending when official support gets back to you!

GENKI Waveform

Info:

company: Human Things, Inc

: https://www.genkithings.com/pages/contact

Chat with our AI-based GENKI Wave Support

🛠️ Common GENKI Wave Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Connection issues with app

Fix: 1. Ensure that your iPhone's Bluetooth is turned on. Go to Settings > Bluetooth and toggle it on if it's off. 2. Restart both your iPhone an... ⇲

Confusing firmware upgrade messaging

Fix: 1. When prompted for a firmware upgrade, take a moment to read the message carefully. It may provide specific instructions or details about... ⇲

Updates issue

Upgrade fails without explanation

Fix: 1. Ensure that your device is fully charged before attempting a firmware upgrade, as low battery can cause failures. 2. Try performing the u... ⇲

No option to dismiss upgrade prompt

Fix: 1. If you are unable to dismiss the upgrade prompt, try closing the app completely and reopening it. This may reset the prompt. 2. If the pr... ⇲

Lack of documentation for firmware update

Fix: 1. Check the GENKI Waveform app for any help or support sections that may provide guidance on firmware updates. 2. Visit the official websit... ⇲

UI issue

Missing intuitive controls in app

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and settings. Sometimes, controls may be hidden in submenus. 2. Look fo... ⇲

Compatibility issue

Limited functionality on Steam Deck OLED

Fix: 1. Check if the GENKI Waveform app has been optimized for the Steam Deck OLED by visiting the app's official page or forums. 2. If functiona... ⇲