fix problems on Ella [iphone]

—— Run into issues on Ella? Get help pending when official support gets back to you!

Ella: Sight Singing & Reading

Info:

company: Ensemble Education

: https://ellaapp.io/faq.html

: ellaapp.io

Chat with our AI-based Ella Support

🛠️ Common Ella Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Buggy scoring system

Fix: Try restarting the app to see if the scoring system resets and functions correctly. If the issue persists, check for any available updates i... ⇲

Does not accommodate vibrato

Fix: To work around the lack of vibrato accommodation, practice singing without vibrato during exercises. Focus on maintaining a steady pitch to... ⇲

Gameplay issue

Limited progression for beginners

Fix: Utilize external resources such as online tutorials or beginner sight-singing books to supplement your learning. Websites like YouTube have... ⇲

Short exercises

Fix: To maximize your practice time, consider repeating the short exercises multiple times or combining them with other exercises from different... ⇲

Requires trial and error to understand rules

Fix: Take notes during your practice sessions to document any rules or patterns you discover. This can help you build a reference guide for futur... ⇲

UI issue

Confusing interface

Fix: Take some time to explore the app's settings and features. Familiarize yourself with the layout by tapping on different sections and reading... ⇲

Audio issue

Microphone sensitivity issues

Fix: Adjust the microphone sensitivity settings within the app if available. Go to the app's settings and look for microphone or audio input opti... ⇲

Recording starts late

Fix: Before starting a recording, take a moment to prepare and ensure you are ready to sing. This can help minimize the impact of any delay when... ⇲

Customization issue

Lack of solfège options

Fix: To work around the lack of solfège options, consider using a separate app or website that focuses on solfège training. There are many free r... ⇲

No bass clef option

Fix: If you need to practice bass clef, consider using a different app or resource that specifically offers bass clef exercises. There are many m... ⇲

Limited features for different voice types

Fix: Explore the app's settings to see if there are any options to customize features based on your voice type. Some apps allow you to select you... ⇲

Bugs issue

Inconsistent feedback

Fix: Keep track of your practice sessions and note any patterns in the feedback you receive. This can help you identify specific areas where you... ⇲

Syncing issue

Syncing issues between devices

Fix: Ensure that you are logged into the same Apple ID on both devices and that you have enabled iCloud for the app if it supports it. Go to Sett... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.0%

Bad experience

2.9%

Neutral

2.1%

~ from our NLP analysis of 855 combined software ratings.

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Private Data Ella collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- User Content
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
- Diagnostics