fix problems on Televika [iphone]

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—— Run into issues on Televika? Get help pending when official support gets back to you!

Televika
Info:
company: Ereele GmbH
: https://www.televika.com/contact
Chat with our AI-based Televika Support
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Login issue

Error after multiple logins

Fix: Try logging out of the app completely and then logging back in. This can refresh your session and resolve any temporary issues that may be c... ⇲
 
Compatibility issue

No Apple TV app

Fix: As a workaround, you can use AirPlay to stream content from your iPhone to your Apple TV. Open the Televika app on your iPhone, start playin... ⇲
 
Crashes issue

Televika crashes on iPhone

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. Comp... ⇲
 
Support issue

Error 500 when contacting support

Fix: Check your internet connection to ensure it is stable. A weak connection can lead to errors when trying to access support features within th... ⇲

Lack of app support

Fix: Utilize online forums or community groups related to Televika. Other users may have experienced similar issues and can provide solutions or... ⇲
 
Freezing issue

Televika freezes frequently

Fix: Close other apps running in the background to free up memory. Double-click the home button (or swipe up from the bottom) and swipe up on app... ⇲
 
Account issue

Limited device login

Fix: Check the app's settings to see if there is an option to manage devices or log out of other devices. This can help you free up a slot for yo... ⇲
 
Video issue

Missing Persian TV channels

Fix: Check if the channels are available in your subscription plan. Sometimes, certain channels may require an additional subscription or may not... ⇲
 
Network issue

Inconsistent streaming quality

Fix: Adjust the streaming quality settings within the app. If available, set it to a lower quality to see if that improves the streaming experien... ⇲
 
Security issue

Scam allegations

Fix: Research the app's reviews and ratings on the App Store to gauge user experiences. Look for verified user feedback to determine the app's le... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
66.7%

Good experience
31.4%

Neutral
1.9%

~ from our NLP analysis of 942 combined software ratings.

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Cast to TV: Wireless display

 Private Data Televika collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Package 3 month: $13.99 Three month package purchase
  2. Package 1 month: $5.99 one month package purchase
  3. Package 6 month: $23.99 six month package purchase