—— Run into issues on Ro? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Always check the fare estimate provided by the app before confirming your ride. If the driver attempts to charge more than the estimated... ⇲
Fix: 1. If a driver does not show up after a price dispute, wait for a few minutes as they may be delayed. Use the app to track their location. 2... ⇲
Fix: 1. Check the app for any notifications regarding pricing changes. Sometimes, companies adjust their pricing based on demand or operational c... ⇲
Fix: 1. If you experience poor service, such as long wait times or unprofessional behavior from drivers, document your experience and report it t... ⇲
Fix: 1. Before making a payment, ensure that the ride has been completed and you have reached your destination. If the app requests payment prema... ⇲
Fix: 1. Always verify the driver's details, including their name, vehicle model, and license plate number, before getting into the car. This info... ⇲