fix problems on Optiwatt [iphone]

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—— Run into issues on Optiwatt? Get help pending when official support gets back to you!

Optiwatt: Tesla & EV Charging
Info:
company: Compass Global, Inc.
: https://optiwatt.com
: optiwatt.com
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Settings issue

Charging starts during peak hours

Fix: 1. Adjust charging schedule: Go to the settings in the app and modify your charging schedule to avoid peak hours. Set it to charge during of... ⇲
 
Updates issue

Pending utility plan for too long

Fix: 1. Check for updates: Ensure that your app is updated to the latest version, as updates may resolve pending issues. 2. Re-enter utility info... ⇲
 
Customization issue

Limited vehicle comparison options

Fix: 1. Explore third-party resources: Use automotive comparison websites or apps that specialize in vehicle comparisons for a broader range of o... ⇲

Limited customization for charging schedules

Fix: 1. Explore settings: Check the app settings thoroughly to see if there are any hidden options for customizing charging schedules. 2. Use man... ⇲
 
Battery issue

Optiwatt causes battery drain

Fix: 1. Limit background activity: Go to your iPhone settings, select 'Battery', and check which apps are using the most battery. Disable backgro... ⇲
 
Permissions issue

Requires excessive permissions

Fix: 1. Review permissions: Go to your iPhone settings, find Optiwatt, and review the permissions it has. Disable any permissions that are not ne... ⇲
 
Bugs issue

Inaccurate tracking of charging sessions

Fix: 1. Verify charging data: Cross-check the app's data with your vehicle's onboard charging information to identify discrepancies. 2. Restart t... ⇲

Optiwatt resets and loses data

Fix: 1. Regularly back up data: If the app allows, regularly back up your charging data to prevent loss. 2. Update the app: Ensure you are using... ⇲

Inconsistent performance in tracking costs

Fix: 1. Monitor usage: Keep a manual log of your charging sessions and costs to compare with the app's data for accuracy. 2. Restart the app: Clo... ⇲

Requires manual intervention for optimal performance

Fix: 1. Familiarize with settings: Spend time exploring the app settings to understand how to optimize performance manually. 2. Create a routine:... ⇲
 
Network issue

Connection issues with devices

Fix: 1. Check Bluetooth/Wi-Fi: Ensure that Bluetooth or Wi-Fi is enabled on your device and that it is connected to the correct network. 2. Resta... ⇲
 
Ads issue

Inaccurate gas price comparisons

Fix: 1. Verify gas prices: Cross-check the app's gas price data with local gas stations or trusted websites to ensure accuracy. 2. Report inaccur... ⇲
 
Compatibility issue

Not authorized by some vehicle manufacturers

Fix: 1. Check compatibility: Before using the app, verify if your vehicle is listed as compatible on the app's website or documentation. 2. Use a... ⇲
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 what users are saying
Good experience
95.2%

Bad experience
2.9%

Neutral
1.9%

~ from our NLP analysis of 3,031 combined software ratings.

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 Private Data Optiwatt collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics