fix problems on Yandex Eats [iphone]

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—— Run into issues on Yandex Eats? Get help pending when official support gets back to you!

Yandex Eats: food delivery
Info:
company: Mikromobilnost doo
: https://yandex.ru/support/eda/
: eda.yandex.kz
Chat with our AI-based Yandex Eats Support
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Loading issue

Long delivery times

Fix: Check the estimated delivery time before placing an order. If the time seems excessive, consider choosing a different restaurant or dish tha... ⇲
 
Support issue

Rude customer support

Fix: Document your interactions with customer support, noting the date, time, and details of the conversation. If you encounter rudeness, remain... ⇲
 
Bugs issue

Inaccurate order delivery

Fix: Double-check your order details before finalizing the purchase. Ensure that the items selected are correct and that any special instructions... ⇲

Technical issues leading to order cancellations

Fix: Before placing an order, ensure your app is updated and your internet connection is stable. If you experience frequent cancellations, try sw... ⇲

Incorrect address entry by the app

Fix: Manually enter your address in the app's settings. Go to 'Profile' or 'Settings' and ensure your delivery address is correct. You can also s... ⇲
 
Crashes issue

Yandex Eats crashes or freezes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Yandex Eats, and check for updates. If an update is a... ⇲
 
Content issue

Limited restaurant selection

Fix: Expand your search radius if possible. In the app, check if you can adjust the delivery area to include more restaurants. This may provide y... ⇲
 
UI issue

No pictures or ingredients shown for menu

Fix: If the app does not provide pictures or ingredient lists, consider looking up the restaurant's website or social media pages for more inform... ⇲

Poor user interface and experience

Fix: Familiarize yourself with the app's layout and features. Spend some time exploring the app to understand where everything is located, which... ⇲

Checkout button not functioning

Fix: Try restarting the app to see if this resolves the issue. Close the app completely and reopen it to check if the checkout button works again... ⇲
 
Settings issue

Inability to place orders without advance notice

Fix: Plan your meals in advance and place orders earlier in the day to avoid last-minute issues. Check if the app allows you to schedule orders f... ⇲
 
Security issue

Data security concerns

Fix: Review the app's privacy policy to understand how your data is used and protected. Ensure that you are using a strong password for your acco... ⇲
 
Payments issue

No option for cash payments

Fix: If you prefer cash payments, check if the app has any partner restaurants that accept cash on delivery. This information may be available in... ⇲
 
Slow issue

Slow delivery service

Fix: Check the estimated delivery time before placing your order. If it seems too long, consider choosing a different restaurant or dish that may... ⇲
 
Ads issue

False advertising regarding language availability

Fix: If the app does not support your preferred language, check for any updates or announcements regarding language support. Sometimes, features... ⇲
 
Network issue

Inconsistent GPS functionality

Fix: Ensure that location services are enabled for the app. Go to 'Settings' > 'Privacy' > 'Location Services' and make sure Yandex Eats is set t... ⇲
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 what users are saying
Good experience
92.8%

Bad experience
6.4%

Neutral
0.8%

~ from our NLP analysis of 6,780 combined software ratings.

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 Private Data Yandex Eats collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data