—— Run into issues on IGHTK & Tra Cứu đơn Hàng? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To improve your experience with customer service, try using the in-app support feature during off-peak hours when response times may be quic... ⇲
Fix: Check the estimated delivery times provided in the app and compare them with the actual delivery times. If you notice a pattern of delays, c... ⇲
Fix: When reaching out for support, always reference your previous interactions and provide any ticket numbers. This can help ensure that the sup... ⇲
Fix: When contacting customer service, be specific in your inquiries to reduce the likelihood of receiving automated responses. Include details s... ⇲
Fix: Before placing an order, ensure that you have all required images ready. Check the app's guidelines for image specifications to avoid any is... ⇲
Fix: Familiarize yourself with the app's layout by exploring all its features. Sometimes, user experience can improve with practice. Look for any... ⇲
Fix: Refresh the app or log out and back in to see if the order status updates. Sometimes, a simple refresh can resolve display issues. OR If... ⇲
Fix: Keep track of your orders and note the actual delivery times compared to the estimates. This can help you adjust your expectations for futur... ⇲
Fix: Check if there are any updates available for the app that might improve tracking features. Keeping the app updated can sometimes resolve tra... ⇲
Fix: Double-check the measurements you provided before placing an order. Ensure that they are accurate to avoid discrepancies. OR If you recei... ⇲
Fix: Ensure that your app is updated to the latest version. Developers often release updates to fix bugs and improve stability. OR If the app... ⇲
Fix: If the app does not support email registration, check if there are alternative registration methods available, such as phone number registra... ⇲
Fix: Ensure that your phone number is entered correctly and that you have a stable network connection. Sometimes, network issues can delay OTP de... ⇲
Fix: If you cannot log in, try resetting your password using the 'Forgot Password' feature. This can often resolve login issues after updates.... ⇲
Fix: If the chat feature is unresponsive, try refreshing the app or restarting your device to see if that resolves the issue. OR Consider usin... ⇲
Fix: Regularly clear the app's cache through your device settings to free up storage space. This can help improve performance and reduce storage... ⇲