—— Run into issues on 遠傳心生活? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your app settings to see if there is an option to disable automatic updates. Go to 'Settings' > 'App Store' and toggle off 'App Update... ⇲
Fix: Review the app's terms and conditions regarding coin collection. Sometimes, there are limits based on user activity or specific time frames.... ⇲
Fix: If you are experiencing login issues after an update, try resetting your password. Go to the login screen, select 'Forgot Password?', and fo... ⇲
Fix: Familiarize yourself with the app's layout by exploring all its features. Sometimes, the interface may seem confusing at first, but spending... ⇲
Fix: Take time to explore the app's features and settings. Sometimes, adjusting settings can improve your experience. Look for customization opti... ⇲
Fix: Ensure that your iPhone is running the latest version of iOS. Go to 'Settings' > 'General' > 'Software Update' and install any available upd... ⇲
Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲
Fix: Check your internet connection. A slow or unstable connection can cause loading issues. Try switching from Wi-Fi to cellular data or vice ve... ⇲
Fix: Close other apps running in the background to free up system resources. Double-tap the home button (or swipe up) and swipe away any unnecess... ⇲
Fix: Review the app's rewards program to understand how points can be earned and redeemed. Sometimes, points may be limited based on specific cri... ⇲