fix problems on AJCloud [iphone]

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—— Run into issues on AJCloud? Get help pending when official support gets back to you!

AJCloud
Info:
company: Ajcloud Labs Inc.
: https://www.ajcloud.net
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Audio issue

Poor recording quality

Fix: 1. Check Camera Settings: Open the app, go to settings, and ensure that the recording quality is set to the highest available option. 2. Ens... ⇲
 
Ads issue

Ads interrupt navigation

Fix: 1. Upgrade to Premium: If available, consider upgrading to a premium version of the app that may offer an ad-free experience. 2. Use Airplan... ⇲

Ads displayed despite subscription

Fix: 1. Log Out and Log Back In: Sometimes, logging out of your account and logging back in can refresh your subscription status and remove ads.... ⇲

AJCloud covered in ads

Fix: 1. Upgrade to Premium: If available, consider upgrading to a premium version of the app that may offer an ad-free experience. 2. Clear App C... ⇲
 
Permissions issue

Inability to access recorded footage

Fix: 1. Check Storage Permissions: Ensure the app has permission to access your device's storage. Go to Settings > Privacy > Photos and ensure AJ... ⇲

Difficulty sharing camera access

Fix: 1. Check App Permissions: Ensure the app has permission to share access. Go to Settings > Privacy and check the relevant permissions. 2. Use... ⇲
 
Storage issue

SD card corruption issues

Fix: 1. Check SD Card Compatibility: Ensure that the SD card you are using is compatible with the device. Refer to the device manual for specific... ⇲
 
Privacy issue

Privacy invasion concerns

Fix: 1. Review App Permissions: Go to Settings > Privacy and check what permissions AJCloud has. Disable any permissions that seem unnecessary. 2... ⇲
 
UI issue

Live feed rotation issues

Fix: 1. Check Device Orientation Lock: Ensure that your device's orientation lock is turned off. Swipe down from the top-right corner to access t... ⇲
 
Support issue

No customer support contact

Fix: 1. Check the App: Look for a help or support section within the app that may provide FAQs or troubleshooting tips. 2. Visit the Website: If... ⇲

No link to purchase necessary accessories

Fix: 1. Check the App: Look for a store or accessories section within the app that may provide links to purchase accessories. 2. Visit the Websit... ⇲
 
Payments issue

Subscription charges without access

Fix: 1. Check Subscription Status: Go to Settings > [Your Name] > Subscriptions and check if your subscription is active. If not, you may need to... ⇲
 
Login issue

Frequent random logouts

Fix: 1. Update the App: Ensure you have the latest version of AJCloud, as updates may fix logout issues. 2. Check Internet Connection: Ensure you... ⇲
 
Video issue

Limited video playback options

Fix: 1. Check App Settings: Open the app and navigate to settings to see if there are options to change playback settings or formats. 2. Update t... ⇲
 
Performance issue

Inconsistent app performance

Fix: 1. Restart Your Device: A simple restart can often resolve performance issues. Hold the power button and slide to power off, then turn it ba... ⇲
 
Slow issue

Slow video preparation

Fix: 1. Check Device Storage: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary files... ⇲
 
Updates issue

Unwanted language changes after updates

Fix: 1. Check Language Settings: Go to Settings > General > Language & Region and ensure your preferred language is selected. 2. Change App Langu... ⇲
 
Network issue

Camera goes offline intermittently

Fix: 1. Check Internet Connection: Ensure your internet connection is stable. Try switching between Wi-Fi and mobile data to see if that resolves... ⇲
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 what users are saying
Good experience
91.6%

Bad experience
6.0%

Neutral
2.5%

~ from our NLP analysis of 1,020 combined software ratings.

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 Private Data AJCloud collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics