fix problems on Nespresso [iphone]

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Nespresso
Info:
company: Nestle Nespresso SA
: https://www.contact.nespresso.com/contact-us
: www.nespresso.com
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UI issue

Order history limited to top 3

Fix: If the app only shows the top 3 orders, try accessing your order history through the Nespresso website instead. Log in to your account on th... ⇲

Inconsistent delivery options

Fix: To address inconsistent delivery options, ensure that your shipping address is correctly entered in the app. Sometimes, delivery options var... ⇲

Credit card type must be selected manually

Fix: To streamline the payment process, ensure that your credit card information is saved correctly in the app. Go to 'Payment Methods' in your a... ⇲

Cannot edit existing addresses

Fix: To edit an existing address, navigate to the 'Account' section and select 'Addresses'. Tap on the address you wish to edit and look for an '... ⇲

Free samples not consistently available

Fix: If free samples are not consistently available, check the app regularly, especially during promotional periods. You can also try logging out... ⇲

Free recycling bags not visible during checkout

Fix: If free recycling bags are not visible during checkout, ensure that you have selected the option to include them in your order. Look for a c... ⇲

Inability to delete unwanted free pods

Fix: To delete unwanted free pods from your cart, go to your cart and look for the items listed. There should be a 'Remove' or 'Delete' option ne... ⇲

Recommended capsules section is blank

Fix: If the recommended capsules section is blank, try refreshing the app by pulling down on the screen. If that does not work, log out of your a... ⇲

Cannot order certain accessories through app

Fix: If you cannot order certain accessories through the app, check if those items are available on the Nespresso website. Sometimes, the app may... ⇲
 
Notifications issue

No tracking number provided in app

Fix: If the app does not provide tracking numbers, check your email for shipping confirmation messages from Nespresso. These emails typically inc... ⇲
 
Registration issue

Error messages during account creation

Fix: If you encounter error messages while creating an account, double-check that all required fields are filled out correctly. Ensure your passw... ⇲
 
Bugs issue

Nespresso frequently has bugs

Fix: If the app is experiencing frequent bugs, try updating it to the latest version available in the App Store. Developers often release updates... ⇲

Nespresso miscalculates cart items

Fix: If the app miscalculates cart items, try removing all items from your cart and then adding them back one by one. This can help reset the car... ⇲

Error popups with no text

Fix: If you encounter error popups with no text, try restarting the app. If the issue persists, clear the app's cache by going to your device set... ⇲

Recurring order feature has bugs

Fix: If the recurring order feature is not functioning properly, try deleting the existing recurring order and setting it up again. Go to 'Recurr... ⇲
 
Network issue

Network connectivity error messages

Fix: For network connectivity errors, first check your internet connection. Try switching between Wi-Fi and mobile data to see if the issue persi... ⇲
 
Search issue

Difficult to find specific capsules

Fix: To find specific capsules more easily, use the search function in the app. Type in the name of the capsule you are looking for. If the searc... ⇲
 
Crashes issue

Nespresso crashes or freezes

Fix: If the app crashes or freezes, first try closing the app completely and reopening it. If the problem persists, check for updates in the App... ⇲
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 what users are saying
Good experience
83.5%

Bad experience
10.1%

Neutral
6.5%

~ from our NLP analysis of 34,836 combined software ratings.

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JOE & THE JUICE

 Private Data Nespresso collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Diagnostics