fix problems on Drivu [iphone]

—— Run into issues on Drivu? Get help pending when official support gets back to you!

Drivu - your drive thru orders

Info:

company: 4M TECHNOLOGIES LLC

: http://drivu.co

Chat with our AI-based Drivu Support

🛠️ Common Drivu Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot communicate with shops after placing an order

Fix: Check if the app has a built-in messaging feature. If not, consider using the shop's contact information provided in the app to reach out di... ⇲

Map search is not user-friendly

Fix: Try using the search bar more effectively by entering specific keywords or addresses instead of general terms. This can help narrow down res... ⇲

Customization issue

No option to add car plate number

Fix: Check the app settings or profile section to see if there is an option to add vehicle details. If not, keep a note of your plate number sepa... ⇲

No option to cancel orders

Fix: Check the app for any cancellation policy or guidelines. If you need to cancel, try contacting the shop directly using their contact informa... ⇲

Permissions issue

Location sharing is mandatory

Fix: If you are uncomfortable with location sharing, try adjusting your phone's location settings to 'While Using the App' instead of 'Always'. T... ⇲

Battery issue

Drivu drains battery and data

Fix: Limit background app refresh for Drivu by going to Settings > General > Background App Refresh and turning it off for Drivu. This can help s... ⇲

UI issue

UI & UX are poor and buggy

Fix: Explore the app settings for any customization options that may improve your experience, such as changing themes or layouts. OR Clear the... ⇲

Location issue

Map does not accurately reflect current location

Fix: Ensure that your device's GPS is functioning properly by testing it with other location-based apps. If it’s inaccurate, try restarting your... ⇲

Security issue

Requires saving credit card information

Fix: If you prefer not to save your credit card information, look for a 'Guest Checkout' option if available, which may allow you to enter paymen... ⇲

Network issue

Drivu only works on Wi-Fi

Fix: Check your mobile data settings to ensure that Drivu is allowed to use cellular data. Go to Settings > Cellular and toggle on Drivu. OR I... ⇲

Updates issue

No tracking for order readiness

Fix: Keep an eye on the app for any updates or notifications regarding your order status. If available, set reminders to check back at intervals.... ⇲

Update made navigation unclear

Fix: Explore the app's settings for any navigation options that may help revert to a previous layout or style, if available. OR Look for onlin... ⇲

Support issue

No customer support button

Fix: Look for a help or FAQ section within the app that may provide answers to common issues. OR Search online for community forums or social... ⇲

Poor service from restaurants

Fix: Provide feedback directly to the restaurant through their contact information or social media to help improve their service. OR Consider... ⇲

Compatibility issue

Limited availability in regions

Fix: Check the app's website or social media for updates on expansion plans to see if your region will be supported in the future. OR Consider... ⇲

Drivu does not function in certain regions

Fix: Use a VPN to access the app from a different region, but be aware this may violate the app's terms of service. OR Check if there are alte... ⇲

Bugs issue

Inconsistent rewards system

Fix: Keep track of your orders and rewards manually to ensure you are receiving the correct benefits. Take screenshots of your rewards for refere... ⇲

Notifications issue

Forced notifications and ads after update

Fix: Go to Settings > Notifications and adjust the settings for Drivu to limit notifications to only essential ones. OR If ads are intrusive,... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.5%

Bad experience

6.2%

Neutral

3.4%

~ from our NLP analysis of 325 combined software ratings.

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Private Data Drivu collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics