fix problems on Epoch Li-ion [iphone]

—— Run into issues on Epoch Li-ion? Get help pending when official support gets back to you!

Epoch Li-ion

Info:

company: EDG Sales International LLC

: https://www.epochbatteries.com

: www.epochbatteries.com

Chat with our AI-based Epoch Li-ion Support

🛠️ Common Epoch Li-ion Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Battery connection and name not saved

Fix: Ensure that you have the latest version of the Epoch Li-ion app installed. Go to the App Store, search for the app, and check for updates. I... ⇲

Unable to filter out non-epoch devices

Fix: In the app, navigate to the Bluetooth settings and look for an option to filter devices. If available, enable the filter to only show Epoch... ⇲

Network issue

Worst Bluetooth connectivity

Fix: Make sure your iPhone is within a reasonable range of the Epoch device (typically within 30 feet). If you are experiencing connectivity issu... ⇲

Epoch Li-ion shows irrelevant Bluetooth devices

Fix: Check if there is an option in the app settings to refresh or clear the Bluetooth cache. If available, use this option to remove irrelevant... ⇲

Epoch Li-ion disconnects frequently

Fix: Check your Bluetooth settings and ensure that your iPhone is not set to automatically disconnect from devices after a certain period. Go to... ⇲

Updates issue

No data displayed after update

Fix: After an update, it may take a moment for the app to sync data. Wait a few minutes and check again. If no data appears, try closing the app... ⇲

Removed critical information

Fix: Check the app settings to see if there is an option to enable or display the removed information. Sometimes, updates change the default sett... ⇲

Time until discharge or charge removed

Fix: Check the app settings to see if there is an option to enable the display of discharge or charge time. If this feature was removed in an upd... ⇲

Epoch Li-ion is not functional after update

Fix: Try uninstalling and reinstalling the app. This can often resolve issues that occur after an update by resetting the app's settings and data... ⇲

Lacks essential features from previous version

Fix: Explore the app settings to see if the features have been moved or renamed in the new version. Sometimes, updates change the location of fea... ⇲

UI issue

UI is cluttered and confusing

Fix: Take some time to explore the app's settings and features. Look for a help or tutorial section within the app that may guide you through its... ⇲

New interface is not user-friendly

Fix: Take some time to explore the new interface. Look for any tutorials or guides within the app that can help you navigate the new layout. Fami... ⇲

Bugs issue

Inconsistent battery status readings

Fix: Ensure that the app is properly calibrated. Disconnect and reconnect your battery to see if the readings stabilize. If the issue persists, t... ⇲

Epoch Li-ion does not display any information

Fix: Ensure that the app has the necessary permissions to access your device's Bluetooth and any other required settings. Go to Settings > Privac... ⇲

Epoch Li-ion shows incorrect battery levels

Fix: Disconnect and reconnect your battery to see if the app recalibrates and displays the correct battery level. Sometimes, a simple reconnectio... ⇲

Support issue

No documentation for features

Fix: Explore the app thoroughly to find any built-in help or tutorial sections. Many apps include a help section that explains features and funct... ⇲

Customer support is unresponsive

Fix: Check the app for any FAQs or help sections that may provide answers to common issues. Many apps include self-help resources that can assist... ⇲