Fix ViCare errors on iphone

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Settings
Limited functionality for energy usage tracking

🛠️ 1. Use external tools: Consider using a third-party energy monitoring tool or app that can integrate... show fix »
Inability to control DHW temperature

🛠️ 1. Check settings: Go to the settings menu in the app and look for any options related to Domestic H... show fix »
No option to reset boiler remotely

🛠️ 1. Use physical controls: If you need to reset the boiler, do so using the physical reset button or... show fix »
Limited historical data availability

🛠️ 1. Export data: If the app allows, export your data periodically to keep a record of your energy usa... show fix »
Cannot set vacation mode end date/time

🛠️ 1. Manually adjust settings: If the app does not allow you to set an end date for vacation mode, rem... show fix »
App does not show energy usage per circuit

🛠️ 1. Check for updates: Ensure that you have the latest version of the app, as updates may include new... show fix »
Cannot change factory settings easily

🛠️ 1. Access settings: Navigate to the settings menu in the app and look for an option to change factor... show fix »
 
Crashes
App crashes after updates

🛠️ 1. Clear app cache: Go to Settings > General > iPhone Storage, find the ViCare app, and select 'Offl... show fix »
 
Login
Requires frequent logins

🛠️ 1. Enable 'Remember Me': If the app has a 'Remember Me' option on the login screen, make sure to che... show fix »
 
UI
No landscape mode for iPad

🛠️ 1. Use the app in portrait mode: While this is not ideal, you can adjust your usage to accommodate t... show fix »
Gas consumption displayed only in m^3

🛠️ 1. Convert units manually: Use an online conversion tool or calculator to convert m^3 to your prefer... show fix »
Poor user journey and design

🛠️ 1. Create a user guide: Document your own step-by-step guide for using the app based on your experie... show fix »
DHW Time Program is not user-friendly

🛠️ 1. Review the settings: Go through the DHW Time Program settings carefully to familiarize yourself w... show fix »
 
Updates
Inconsistent updates cause functionality issues

🛠️ 1. Keep the app updated: Regularly check for updates in the App Store and install them to ensure you... show fix »
 
Network
Difficulties in connecting to WiFi

🛠️ 1. Reboot your router: Unplug your router, wait for about 30 seconds, and then plug it back in to re... show fix »
 
Support
Lack of clear operating instructions

🛠️ 1. Search for online resources: Look for user manuals or guides available on the ViCare website or f... show fix »
 
Notifications
No push notifications for multiple emails

🛠️ 1. Check notification settings: Go to Settings > Notifications > ViCare and ensure that notification... show fix »
 
Syncing
App fails to update real-time data

🛠️ 1. Refresh the app: Pull down on the main screen of the app to refresh the data manually. OR 2. C... show fix »
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 Contact Support
Developer:
Viessmann Climate Solutions SE
Email:
  http://www.viessmann.com/vicare
Website:
🌐 www.viessmann.com
Terms/Privacy:
⚔️ https://www.viessmann.com/com/apps/vicare-vitotrol/privacy-policy/US/en.html
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 Private Data ViCare collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
89.7%

Negative experience
6.0%

Neutral
4.3%

~ from our NLP analysis of 831 combined software ratings.
  Cost of Subscriptions
  1. Monthly: $3.99 Monthly abo for Smart Comfort & Savings
  2. Yearly: $33.99 Yearly abo for Smart Comfort & Savings