fix problems on TDL Connect [iphone]

—— Run into issues on TDL Connect? Get help pending when official support gets back to you!

TDL Connect

Info:

company: The Dating Lab Limited

: https://www.tdlconnect.com/s/contact/help/faq.php

: www.thedatinglab.com

Chat with our AI-based TDL Connect Support

🛠️ Common TDL Connect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Horrible app design

Fix: Try customizing the app settings if available. Look for options to change themes or layouts that might improve your experience. Check the ap... ⇲

Cheaply made

Fix: If you encounter bugs or glitches, try uninstalling and reinstalling the app. This can sometimes resolve issues caused by corrupted files or... ⇲

Permissions issue

Limited access to features

Fix: Explore the app's settings or help section to ensure you are utilizing all available features. Some features may be hidden or require specif... ⇲

Payments issue

Difficult to cancel subscription

Fix: Open the App Store on your iPhone, tap on your profile picture in the top right corner, then tap on 'Subscriptions'. From there, you can man... ⇲

Burying cancellation option

Fix: Use the search function in the app or the App Store to look for 'Cancel Subscription' or 'Manage Account'. This may lead you to the cancella... ⇲

Unreliable refund policy

Fix: If you believe you are eligible for a refund, go to the App Store, tap on your profile picture, select 'Purchased', find the app, and report... ⇲

Slow issue

Slow loading times

Fix: Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to free... ⇲

UI issue

Difficult navigation

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located to improve your navigatio... ⇲

Clunky interface

Fix: Adjust the app settings to see if there are options to simplify the interface or reduce clutter. Look for a 'Simplified View' or similar opt... ⇲

Freezing issue

Frequent freezing

Fix: Force close the app by swiping it away in the app switcher, then reopen it. This can help reset the app's state and resolve freezing issues.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

88.0%

Good experience

12.0%

Neutral

0.0%

~ from our NLP analysis of 25 combined software ratings.

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Private Data TDL Connect collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Sensitive Info

Cost of Subscriptions

Standard: $38.99 Standard subscription - 1 month
Standard: $43.99 Standard subscription - 1 month
Standard Subscription: $43.99 Standard Subscription
Premium: $134.99 Premium subscription - 3 months
Standard: $87.99 Standard subscription - 3 months
Standard: $154.99 Standard subscription - 6 months
Premium: $154.99 Premium Subscription - 3 months
Standard: $103.99 Standard subscription - 3 months
Standard Subscription: $15.99 Standard Subscription
Standard: $40.99 Standard subscription - 1 month