—— Run into issues on WellSpan? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Update the App: Go to the App Store, search for WellSpan, and check if there is an update available. If so, download and install it. Upda... ⇲
Fix: 1. Check Internet Connection: Ensure your device is connected to a stable Wi-Fi or cellular network. Go to Settings > Wi-Fi or Cellular to c... ⇲
Fix: 1. Check Notification Settings: Go to Settings > Notifications > WellSpan. Ensure that notifications are enabled and set to your preference... ⇲
Fix: 1. Refresh the App: Pull down on the prescription section to refresh the data. This can help update the information displayed. 2. Check for... ⇲
Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage > WellSpan. Tap 'Offload App' to clear the cache. Reinstall the app from the A... ⇲
Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout. Look for a help or tutorial section within the a... ⇲
Fix: 1. Use the 'Forgot Password' Feature: On the login screen, tap 'Forgot Password?' and follow the prompts to reset your password. Ensure you... ⇲
Fix: 1. Check Internet Connection: Ensure your device is connected to a stable network. Go to Settings > Wi-Fi or Cellular to verify. 2. Log Out... ⇲
Fix: 1. Check for Updates: Ensure you have the latest version of the app, as updates may enhance check-in features. 2. Use Alternative Check-In M... ⇲
Fix: 1. Check Notification Settings: Ensure that notifications for messages from providers are enabled in the app settings. Go to Settings > Noti... ⇲