fix problems on FuturHealth [iphone]

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—— Run into issues on FuturHealth? Get help pending when official support gets back to you!

FuturHealth
Info:
company: FuturHealth
: https://futurhealth.com/
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Settings issue

Difficulties in scheduling follow-up appointments

Fix: 1. Use the app's calendar feature: Navigate to the calendar section of the app to see if you can schedule follow-ups directly from there. 2... ⇲
 
Bugs issue

Repeated form submissions required

Fix: 1. Ensure all required fields are filled: Double-check that all mandatory fields in the form are completed before submitting. Missing inform... ⇲

Inaccurate tracking of medication delivery

Fix: 1. Verify delivery details: Check the delivery information you entered in the app to ensure it is correct. 2. Refresh the app: Close and re... ⇲
 
Payments issue

Double charging issues

Fix: 1. Review transaction history: Check your transaction history in the app to confirm the charges. 2. Document the issue: Take screenshots of... ⇲

Refund process is slow and complicated

Fix: 1. Keep records: Document all communications regarding your refund request, including dates and details of your requests. 2. Follow up regu... ⇲
 
Customization issue

Limited medication options offered

Fix: 1. Check for updates: Ensure you have the latest version of the app, as new medication options may be added in updates. 2. Explore alternat... ⇲
 
Syncing issue

FuturHealth does not save refill requests

Fix: 1. Check app settings: Go to the app settings and ensure that the option to save refill requests is enabled. 2. Update the app: Make sure y... ⇲
 
Pricing issue

Confusing pricing structure

Fix: 1. Review pricing details: Go through the pricing section of the app carefully to understand the costs associated with different services.... ⇲
 
Messages issue

Inconsistent communication from providers

Fix: 1. Set reminders: Use your phone's calendar to set reminders for follow-ups with your provider to ensure you stay on top of communication.... ⇲
 
Video issue

Technical issues with video calls

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as poor connectivity can cause video call issues. 2. Restart th... ⇲
 
Registration issue

Lack of clarity in the process for new users

Fix: 1. Use the onboarding guide: If the app has an onboarding guide or tutorial, make sure to go through it to understand the features and proce... ⇲
 
UI issue

FuturHealth is not user-friendly

Fix: 1. Customize settings: Explore the app settings to customize the interface to your liking, which may improve usability. 2. Use help resourc... ⇲
 
Support issue

No direct contact options available

Fix: 1. Use in-app messaging: If the app has a messaging feature, use it to communicate with support or providers directly. 2. Check for email s... ⇲

Delayed responses from support channels

Fix: 1. Keep records: Document all your inquiries to support, including dates and details, to track your requests. 2. Follow up regularly: If yo... ⇲
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 what users are saying
Good experience
93.9%

Bad experience
3.5%

Neutral
2.6%

~ from our NLP analysis of 13,519 combined software ratings.

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 Private Data FuturHealth collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics