fix problems on National Theatre At Home [iphone]

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—— Run into issues on National Theatre At Home? Get help pending when official support gets back to you!

National Theatre at Home
Info:
company: National Theatre
: https://www.ntathome.com/contact
: www.ntathome.com
Chat with our AI-based National Theatre at Home Support
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Video issue

Difficulties with casting to TV

Fix: Make sure both your iPhone and the TV (or casting device) are connected to the same Wi-Fi network. Restart both devices if necessary to refr... ⇲
 
Content issue

Limited availability of certain productions

Fix: Check the app regularly for updates on show availability, as some productions may be available for a limited time only. Set reminders for wh... ⇲
 
Camera issue

Excessive camera work detracting from the experience

Fix: If the app allows, try adjusting the viewing settings to see if there are options for different camera angles or perspectives that may enhan... ⇲
 
Compatibility issue

Not all content available on tablets

Fix: Check the app's compatibility section in the app store to ensure your tablet is supported. If it is, try reinstalling the app to see if that... ⇲
 
Freezing issue

National Theatre at Home freezes while watching stream

Fix: Close the app completely and restart it. You can do this by double-tapping the home button (or swiping up from the bottom on newer iPhones)... ⇲
 
Downloads issue

No offline viewing option

Fix: Plan your viewing ahead of time by streaming shows when you have a stable internet connection. Consider downloading content from other platf... ⇲
 
Settings issue

Lack of subtitles for some performances

Fix: Check the app settings to see if there is an option to enable subtitles or closed captions. This may vary by performance. OR Look for alt... ⇲
 
UI issue

Navigation can be cumbersome

Fix: Familiarize yourself with the app's layout by exploring all the menus and options. Take note of where your favorite shows are located for qu... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.4%

Bad experience
8.3%

Neutral
1.4%

~ from our NLP analysis of 218 combined software ratings.

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 Private Data National Theatre at Home collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. National Theatre Monthly: $12.99 Subscribe for access to our entire library
  2. National Theatre Yearly: $129.99 Subscribe for access to our entire library
  3. NT at Home - 1599: $15.99 NT at Home - 1599
  4. NT at Home - 1199: $11.99 NT at Home - 1199
  5. NT at Home - 799: $7.99 NT at Home - 799
  6. NT at Home - 1399: $13.99 NT at Home - 1399
  7. NT at Home - 999: $9.99 NT at Home - 999
  8. NT at Home - 1499: $14.99 NT at Home - 1499
  9. NT at Home - 13999: $139.99 NT at Home - 13999
  10. NT at Home - 12999: $129.99 NT at Home - 12999