fix problems on Remote [iphone]

—— Run into issues on Remote ? Get help pending when official support gets back to you!

Remote for RokuTV - Smart TV

Info:

company: Nero Apps LLC

: https://t.ly/IYX9X

Chat with our AI-based Remote Support

🛠️ Common Remote Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot power TV back on with app after turning it off

Fix: Ensure that your Roku TV is set to allow control via the app. Go to Settings > System > Power and check if 'Fast TV Start' is enabled. This... ⇲

Charges for premium features

Fix: Review the features that are available for free and determine if the premium features are necessary for your usage. If not, stick to the fre... ⇲

UI issue

Difficult to see screen in dark mode

Fix: Adjust the brightness of your iPhone screen to make the app more visible. Go to Settings > Display & Brightness and increase the brightness... ⇲

Crashes issue

Remote crashes or returns to home screen

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲

Payments issue

Limited functionality without payment

Fix: Explore the free features available in the app and see if they meet your needs. Familiarize yourself with what is included in the free versi... ⇲

Network issue

Requires internet connection to function

Fix: Ensure that your Roku TV and iPhone are connected to the same Wi-Fi network. If you are experiencing connectivity issues, try restarting you... ⇲

Slow issue

Lag in response time

Fix: Check your Wi-Fi connection speed. A slow connection can cause lag. You can test your internet speed using a speed test app or website. If t... ⇲

Features issue

Inability to track remote if lost

Fix: Consider using a third-party Bluetooth tracker device that can be attached to your physical remote. This way, you can track it using your sm... ⇲

Compatibility issue

Not all TV models supported

Fix: Check the app's compatibility list to see if your specific TV model is supported. If it is not, consider using the physical remote or a univ... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

83.6%

Bad experience

13.7%

Neutral

2.7%

~ from our NLP analysis of 1,391 combined software ratings.

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Private Data Remote collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Premium Version: $5.99 Use all features of smart tv remote.
Premium Version: $9.99 Use all features of smart tv remote.
Premium Version: $29.99 Use all features of smart tv remote.
Premium Version: $39.99 Use all features of smart tv remote.