—— Run into issues on DPTH? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to see if there is an option to adjust the output resolution. If available, select a higher resolution option before... ⇲
Fix: Ensure that you are using the latest version of the app, as updates may include new features like portrait mode. Check the App Store for any... ⇲
Fix: Look for any settings within the app that might allow you to enable depth map export. Sometimes this feature is hidden in advanced settings.... ⇲
Fix: Check if there is a save or apply button that needs to be pressed after selecting HD. Sometimes changes are not saved automatically. OR T... ⇲
Fix: Check the app permissions in your iPhone settings to ensure that the app has access to all your photos. Go to Settings > Privacy > Photos an... ⇲
Fix: Ensure that your iPhone is updated to the latest version of iOS 13, as updates may fix compatibility issues with the app. OR If the app c... ⇲
Fix: Adjust the depth settings within the app to see if fine-tuning these settings can stabilize the parallax effect. OR Try using a different... ⇲
Fix: Check the app's pricing page for any explanations regarding pricing tiers or promotional offers that may be affecting the cost. OR Consid... ⇲
Fix: Review the subscription details in the app to understand what features are included and if there are any trial periods available to test the... ⇲
Fix: Log out of the app and log back in to refresh your account status, which may activate the Pro features. OR Check your purchase history in... ⇲
Fix: Try adjusting the cropping settings before exporting the image to see if that reduces or eliminates the artifacts. OR Use a photo editing... ⇲
Fix: Try restarting your iPhone to clear any temporary glitches that may be affecting the app's performance. OR Uninstall and reinstall the ap... ⇲