fix problems on RizePoint [iphone]

—— Run into issues on RizePoint ? Get help pending when official support gets back to you!

RizePoint Mobile-Auditor

Info:

company: Steton Technolog Group, Inc.

: https://rizepoint.zendesk.com/hc/en-us

: rizepoint.com

Chat with our AI-based RizePoint Support

🛠️ Common RizePoint Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

RizePoint spins indefinitely

Fix: 1. Close the app completely by double-tapping the home button and swiping up on the RizePoint Mobile-Auditor app. 2. Restart your iPhone by... ⇲

unable to highlight and send items

Fix: 1. Ensure that you are using the latest version of the app. Check for updates in the App Store. 2. Restart the app and try again. If the iss... ⇲

Updates issue

issues after updates

Fix: 1. After an update, restart your iPhone to ensure all changes take effect. 2. Check the app's settings to see if any new permissions or conf... ⇲

Crashes issue

RizePoint crashes during use

Fix: 1. Make sure your iPhone's operating system is up to date by going to Settings > General > Software Update. 2. Clear the app's cache by offl... ⇲

Network issue

unable to connect to server

Fix: 1. Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. 2. Restart your router if you are on... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring each menu option. 2. Look for a tutorial or help section within the app that may... ⇲

menus change unexpectedly

Fix: 1. Check for any app updates that may address this issue. 2. Review the app's release notes for any changes in menu structure that may have... ⇲

buttons not visible

Fix: 1. Ensure that your iPhone's software is up to date, as updates can fix display issues. 2. Try changing the display settings on your iPhone... ⇲

captcha images unclear

Fix: 1. Try refreshing the captcha by tapping the refresh icon, if available. 2. Ensure your screen brightness is adjusted properly, as low brigh... ⇲

Screen issue

screen display too small

Fix: 1. Adjust the display settings on your iPhone by going to Settings > Display & Brightness and adjusting the text size or display settings. 2... ⇲

Freezing issue

screen becomes unresponsive

Fix: 1. Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. 2. Restart your iPhone to clear any t... ⇲

Account issue

passwords fail to update

Fix: 1. Ensure that you are entering the new password correctly, including any required characters. 2. Check if there are any specific password r... ⇲

login errors despite correct credentials

Fix: 1. Double-check that you are entering your credentials correctly, including case sensitivity. 2. Clear the app's cache by offloading it and... ⇲

Bugs issue

error code 400 for saving results

Fix: 1. Ensure that you have a stable internet connection when trying to save results. 2. Check if there are any required fields that you may hav... ⇲