—— Run into issues on Dunn Brothers Coffee? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swi... ⇲
Fix: 1. Check app settings: Open the Dunn Brothers Coffee app, go to the settings or account section, and look for payment options. Ensure you ar... ⇲
Fix: 1. Use cash: If the app does not allow tipping, consider bringing cash to tip the barista directly. 2. Provide feedback: While not a direct... ⇲
Fix: 1. Order during off-peak hours: Try placing your order during less busy times to reduce wait times. 2. Call ahead: If possible, call the st... ⇲
Fix: 1. Clean the camera lens: Ensure your iPhone's camera lens is clean, as dirt or smudges can affect scanning. 2. Hold the phone steady: When... ⇲
Fix: 1. Check coupon validity: Ensure that the coupon is still valid and has not expired. 2. Enter the coupon code manually: If the app has an o... ⇲
Fix: 1. Review terms and conditions: Check the app's terms and conditions regarding points to understand how they can be earned and redeemed. 2.... ⇲
Fix: 1. Use the 'Forgot Password' feature: On the login screen, tap 'Forgot Password?' and follow the prompts to reset your password via email.... ⇲
Fix: 1. Check the rewards section: Look for a rewards or account history section in the app where you might find your past rewards. 2. Keep a pe... ⇲
Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust the text size or display settings to see if it improves the app... ⇲
Fix: 1. Use a different payment method: If Apple Wallet is not available, consider using a credit or debit card directly through the app. 2. Che... ⇲
Fix: 1. Check card compatibility: Ensure that your credit card is compatible with the app's payment system. Some cards may not be accepted. 2. R... ⇲
Fix: 1. Enable location services: Go to Settings > Privacy > Location Services and ensure that location services are enabled for the Dunn Brother... ⇲
Fix: 1. Review order history: Check if the app has an order history feature where you can see past orders. 2. Take a screenshot: After placing a... ⇲
Fix: 1. Bookmark the rewards section: If the app allows, bookmark or save the rewards section for quicker access. 2. Take a screenshot: Before y... ⇲
Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. 2. Use the search functio... ⇲
Fix: 1. Manually enter gift card information each time: If the app does not save this information, you may need to enter it manually for each tra... ⇲
Fix: 1. Manually enter card information each time: If the app does not save this information, you may need to enter it manually for each transact... ⇲
Fix: 1. Ask for assistance: If you encounter issues, ask the barista for help. They may have received training on the app. 2. Use the app's help... ⇲
Fix: 1. Use social media sign-up: If available, consider signing up using a social media account for a quicker process. 2. Ensure all required f... ⇲
Fix: 1. Use an alternative sign-in method: If available, consider using an email address or social media account to sign in instead of a phone nu... ⇲