Fix ECOVACS HOME errors on iphone

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UI
Mapping process is difficult and inconsistent

🛠️ 1. Ensure the robot vacuum is fully charged before starting the mapping process to avoid interruptio... show fix »
App design is confusing and counterintuitive

🛠️ 1. Spend some time exploring the app's interface to familiarize yourself with its layout and feature... show fix »
App has portions in different languages

🛠️ 1. Check the app's language settings and ensure it is set to your preferred language. 2. If the app... show fix »
 
Customization
Cannot modify or recreate maps easily

🛠️ 1. Use the app's map reset feature to clear the current map and start a new mapping process. 2. Ens... show fix »
Inability to add or remove interior walls on maps

🛠️ 1. Use physical barriers or furniture to block areas you want to restrict the robot from entering.... show fix »
App does not allow for custom room settings

🛠️ 1. Use the app's scheduling feature to set different cleaning times for different areas, effectively... show fix »
 
Syncing
App frequently forgets saved maps

🛠️ 1. Ensure the app is updated to the latest version, as updates often fix bugs related to map saving.... show fix »
App fails to save cleaning progress

🛠️ 1. Ensure the app is updated to the latest version, as updates often fix bugs related to saving prog... show fix »
 
Network
Frequent connectivity issues

🛠️ 1. Ensure your WiFi signal is strong and stable where the robot operates. Consider using a WiFi exte... show fix »
 
Battery
App requires multiple charges for large areas

🛠️ 1. Divide the cleaning task into smaller sections and schedule them separately to allow the robot to... show fix »
 
Support
Limited customer support for app issues

🛠️ 1. Utilize online forums and communities where other users might have shared solutions to similar is... show fix »
App has poor documentation and tutorials

🛠️ 1. Search for online tutorials or user guides created by other users or tech enthusiasts. 2. Join o... show fix »
App has slow response times from customer service

🛠️ 1. Utilize online resources such as forums, FAQs, and user communities to find solutions to your iss... show fix »
 
Ads
App often makes users watch ads

🛠️ 1. Check if there is a paid version of the app that removes ads and consider upgrading if it fits yo... show fix »
 
Bugs
Inconsistent mapping and navigation

🛠️ 1. Ensure the robot's sensors are clean and unobstructed, as dirt or debris can affect navigation.... show fix »
App struggles with recognizing virtual barriers

🛠️ 1. Ensure the virtual barriers are set up correctly within the app and are not overlapping or confli... show fix »
App does not accurately reflect robot's location

🛠️ 1. Ensure the robot's sensors are clean and unobstructed, as this can affect location accuracy. 2.... show fix »
 
Compatibility
App does not support adding cleaning solutions

🛠️ 1. If the robot model supports it, manually add cleaning solutions to the water tank according to th... show fix »
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 Contact Support
Developer:
Ecovacs
Email:
  http://www.ecovacs.com
Terms/Privacy:
⚔️ https://gl-us-wap.ecovacs.com/content/agreementNewest/PRIVACY/DEFAULT/DEFAULT
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 Private Data ECOVACS HOME collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers

 Breakdown of Software Ratings
Positive experience
85.4%

Negative experience
10.5%

Neutral
4.1%

~ from our NLP analysis of 24,023 combined software ratings.