fix problems on Strawberrynet- Beauty Shopping [iphone]

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—— Run into issues on Strawberrynet- Beauty Shopping? Get help pending when official support gets back to you!

Strawberrynet- Beauty Shopping
Info:
company: Strawberry Cosmetics (Brands) Limited
: http://www.strawberrynet.com/customer-service/contact-details/
: www.strawberrynet.com
Chat with our AI-based Strawberrynet- Beauty Shopping Support
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Bugs issue

Horrible product quality

Fix: Before purchasing, read product reviews and ratings on the app to gauge quality. If you receive a product that does not meet your expectatio... ⇲

Expired products received

Fix: Check the expiration date on the product packaging immediately upon receipt. If you find that the product is expired, take a photo of the pa... ⇲

Weird smells from products

Fix: If you receive a product with an unusual smell, do not use it. Document the issue with photos and contact customer service to report the pro... ⇲

Bugs in the app

Fix: Report the bugs through the app's feedback feature if available, or document them and keep track of when they occur. This can help you ident... ⇲

Strawberrynet- Beauty Shopping does not function as intended

Fix: Check for any available updates for the app in the App Store, as updates often fix functionality issues. If the app is up to date, try res... ⇲
 
Payments issue

Limited currency options

Fix: Check if the app allows you to change your currency settings in the account settings. If not, consider using a currency conversion app or we... ⇲

High prices compared to retail

Fix: Before purchasing, compare prices on other beauty shopping apps or websites to ensure you are getting the best deal. Use price comparison to... ⇲

Loyalty discounts removed

Fix: Check the app for any new loyalty programs or promotions that may have replaced the previous discounts. Sometimes, companies update their lo... ⇲

10% off not found

Fix: Ensure that you are applying the discount code correctly at checkout. Double-check for any typos or case sensitivity issues. If the code i... ⇲

No refund for lost package

Fix: Document the issue by taking screenshots of your order and tracking information. Contact customer service through the app or email to report... ⇲
 
Support issue

International toll-free number not in service

Fix: Try using a different method of contact, such as email or the in-app messaging feature, to reach customer service. If you need immediate a... ⇲

Delivery company issues

Fix: Contact the delivery company directly with your tracking number to inquire about any issues they may be experiencing with your package. OR... ⇲

Poor customer service from delivery company

Fix: Document your interactions with the delivery company, including dates, times, and the names of representatives you spoke with. This can help... ⇲
 
Freezing issue

Email service freezes

Fix: Close the app completely and restart it. This can help clear any temporary glitches that may be causing the freezing issue. If the problem... ⇲
 
Account issue

Order confirmation issues

Fix: Check your spam or junk email folder to see if the order confirmation email was filtered there. If you find it, mark it as 'not spam' to ens... ⇲
 
Privacy issue

Request for private information absurd

Fix: Review the app's privacy policy to understand why certain information is being requested. If you feel uncomfortable providing specific infor... ⇲
 
Ads issue

Rate me pop-ups excessive

Fix: If the pop-ups are too frequent, check the app settings to see if there is an option to disable feedback requests or adjust notification pre... ⇲
 
Crashes issue

Strawberrynet- Beauty Shopping crashes frequently

Fix: Ensure that your app is updated to the latest version available in the App Store. Updates often include bug fixes that can resolve crashing... ⇲

Strawberrynet- Beauty Shopping crashes on iOS 10 and 11

Fix: Check if there is an update available for the app that may address compatibility issues with older iOS versions. If an update is available,... ⇲
 
UI issue

Cannot remove items from cart

Fix: Try refreshing the app or restarting it to see if that resolves the issue. Sometimes, a simple refresh can fix minor glitches. OR If you... ⇲
 
Syncing issue

Strawberrynet- Beauty Shopping and website do not sync

Fix: Ensure you are logged into the same account on both the app and the website. If you are using different accounts, the data will not sync.... ⇲
 
Loading issue

Delayed package delivery

Fix: Check the tracking information for updates on your package's status. Sometimes delays are due to weather or logistical issues. OR If the... ⇲
 
Login issue

Password reset impossible

Fix: Ensure you are using the correct email address associated with your account when requesting a password reset. Check your spam folder for the... ⇲
 
Search issue

Slow search functionality

Fix: Try clearing the app's cache or restarting the app to improve performance. If the issue persists, check your internet connection to ensure... ⇲
 
Network issue

404 error on tracking website

Fix: Double-check the tracking link provided in your order confirmation email to ensure it is correct. If it is not working, try accessing the tr... ⇲
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 what users are saying
Good experience
52.6%

Bad experience
34.2%

Neutral
13.2%

~ from our NLP analysis of 76 combined software ratings.

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 Private Data Strawberrynet- Beauty Shopping collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Browsing History
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Browsing History
    • Diagnostics