fix problems on Coolors [iphone]

—— Run into issues on Coolors? Get help pending when official support gets back to you!

Coolors

Info:

company: Coolors srl

: https://help.coolors.co

Chat with our AI-based Coolors Support

🛠️ Common Coolors Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Sign-in doesn’t work

Fix: 1. Check your internet connection to ensure you are online. 2. Verify that you are entering the correct email and password. 3. If you have f... ⇲

Requires internet access to save palettes

Fix: 1. To save palettes offline, consider using the app in a location with a stable internet connection. 2. Alternatively, you can take screensh... ⇲

Payments issue

Features removed and pay-walled

Fix: 1. Review the features that are available for free and consider if they meet your needs. 2. If you find the free version insufficient, explo... ⇲

Subscription model restricts previously available features

Fix: 1. Review the features you need and consider if the subscription is worth the investment for your usage. 2. Explore other apps that may offe... ⇲

Registration issue

Account creation process is confusing

Fix: 1. Follow the on-screen prompts carefully during the account creation process. 2. If you encounter issues, try creating an account using a d... ⇲

Loading issue

Explore tab fails to load

Fix: 1. Check your internet connection to ensure it is stable. 2. Try closing the app completely and reopening it to refresh the Explore tab. O... ⇲

Photos do not load

Fix: 1. Ensure that the app has permission to access your photos by checking the app settings on your iPhone. 2. Restart the app and try loading... ⇲

No option to cancel loading photos

Fix: 1. If the app is stuck loading photos, try closing the app completely and reopening it. 2. Restart your iPhone to reset the app's state. O... ⇲

Compatibility issue

Limited features compared to website

Fix: 1. Familiarize yourself with the features available in the app and adapt your workflow to utilize them effectively. 2. Use the website for m... ⇲

Customization issue

Inability to rearrange saved palettes

Fix: 1. Use the app's existing sorting options to organize your palettes by color or date. 2. Consider creating new palettes in the desired order... ⇲

No favorites tab for saved colors

Fix: 1. Create a dedicated palette for your favorite colors and save them there. 2. Use descriptive names for your palettes to easily identify yo... ⇲

Lack of color adjustment options

Fix: 1. Use external color adjustment apps or tools to modify colors before saving them in Coolors. 2. Explore the web version of Coolors for mor... ⇲

Freezing issue

Coolors freezes during use

Fix: 1. Close any other apps running in the background to free up memory. 2. Restart your iPhone to clear any temporary glitches. OR 1. If the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.0%

Bad experience

2.1%

Neutral

1.9%

~ from our NLP analysis of 9,097 combined software ratings.

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Private Data Coolors collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Coolors Pro - Monthly: $4.99 Unlock all the features.
Coolors Pro - Yearly: $35.99 Unlock all the features.