fix problems on TV Time [iphone]

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—— Run into issues on TV Time? Get help pending when official support gets back to you!

TV Time: Track Shows & Movies
Info:
company: Whip networks
: https://www.tvtime.com
: www.tvtime.com
Chat with our AI-based TV Time Support
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Glitches issue

Glitches when scrolling for shows

Fix: Try force-closing the app and reopening it. Swipe up from the bottom of the screen (or double-click the home button on older iPhones) to acc... ⇲
 
Bugs issue

Poor recommendation engine

Fix: Improve recommendations by rating shows and episodes you watch. This helps the app learn your preferences and provide better suggestions.... ⇲

Inconsistent air dates for international shows

Fix: Cross-reference air dates with other reliable sources like official network websites or trusted TV schedule sites to verify accuracy. OR... ⇲

Unhelpful Discover section

Fix: Use the search function to find specific shows or genres you are interested in, bypassing the Discover section. OR Rely on external sourc... ⇲
 
UI issue

UI changes negatively impact UX

Fix: Familiarize yourself with the new UI by exploring all sections of the app. This can help you adapt to changes and find features more easily.... ⇲

Clunky interface for finding shows

Fix: Use the search function to quickly locate shows instead of browsing through categories. This can save time and reduce frustration. OR Cre... ⇲

Annoying pop-up prompts after marking episodes

Fix: Check the app settings for any options to disable or reduce pop-up prompts. This can streamline your experience. OR If no settings are av... ⇲

Excessive size of UI elements

Fix: Check the app settings for any options to adjust the size of UI elements or switch to a more compact view. OR If no settings are availabl... ⇲
 
Notifications issue

Notifications do not disappear

Fix: Manually clear notifications by swiping them away in the notification center. Access the notification center by swiping down from the top of... ⇲
 
Customization issue

Custom show posters reset frequently

Fix: Avoid changing show posters frequently, as this might trigger resets. Stick to one poster to minimize the issue. OR If the app allows, sa... ⇲

Difficulty in organizing custom lists

Fix: Use a consistent naming convention for your lists to make them easier to organize and find. OR If the app allows, use tags or categories... ⇲

Lack of filtering options for recommendations

Fix: Manually filter recommendations by using the search function to find shows that match your interests. OR Use external recommendation tool... ⇲
 
Settings issue

Inability to change watch dates

Fix: Keep a manual log of your watch dates outside the app, such as in a notes app or spreadsheet, to track your viewing history accurately. OR... ⇲

Inability to track re-watched shows

Fix: Maintain a separate log of re-watched shows using a notes app or spreadsheet to track your viewing history. OR ⇲
 
Syncing issue

Missing shows from finished list

Fix: Manually add missing shows to your finished list by searching for the show and marking all episodes as watched. OR Regularly sync your ac... ⇲
 
Updates issue

Loss of features in recent updates

Fix: Explore the app thoroughly to see if the features have been relocated or renamed. Sometimes features are not removed but moved to different... ⇲

No option to revert to previous app version

Fix: Familiarize yourself with the new version by exploring all features and settings to adapt to changes. OR If the new version is problemati... ⇲
 
Support issue

No way to report missing shows

Fix: Keep a personal list of missing shows and check periodically if they have been added to the app. OR ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.8%

Bad experience
3.5%

Neutral
2.7%

~ from our NLP analysis of 54,692 combined software ratings.

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 Private Data TV Time collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • User Content