fix problems on Ooma Setup [iphone]

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—— Run into issues on Ooma Setup? Get help pending when official support gets back to you!

Ooma Setup
Info:
company: Ooma Inc.
: http://support.ooma.com
: www.ooma.com
Chat with our AI-based Ooma Setup Support
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Network issue

Ooma Setup frequently fails to connect to Telo

Fix: 1. Ensure that your Telo device is connected to the internet. Check the network status lights on the device. If the internet light is off, t... ⇲

Ooma Setup fails to link via Bluetooth

Fix: 1. Ensure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. 2. Restart both your iPhone and the Telo de... ⇲

Ooma Setup does not allow configuration for hidden networks

Fix: 1. Manually enter the SSID of the hidden network in the app settings. Go to Wi-Fi settings in the app and select 'Other' to input the networ... ⇲

Ooma Setup fails to check LTE signal strength

Fix: 1. Ensure that the LTE Adapter is properly connected and powered on. 2. Restart the app and check if the signal strength is displayed after... ⇲
 
Compatibility issue

Ooma Setup does not allow replacement of old unit

Fix: 1. Log into your Ooma account on a web browser and navigate to the device settings. Look for an option to manage devices or replace the old... ⇲
 
Crashes issue

Ooma Setup crashes during setup

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Delete... ⇲
 
Permissions issue

Ooma Setup does not accept terms and conditions

Fix: 1. Ensure that you have a stable internet connection. If the connection is weak, the app may fail to load the terms and conditions. 2. Resta... ⇲
 
UI issue

Ooma Setup opens to a small screen

Fix: 1. Check your iPhone's display settings. Go to Settings > Display & Brightness and ensure that the display settings are set to standard. 2.... ⇲
 
Settings issue

Ooma Setup does not provide useful setup options

Fix: 1. Explore all the settings and options available in the app. Sometimes features are not immediately visible. 2. Refer to the Ooma user manu... ⇲
 
Support issue

Customer support is unresponsive

Fix: 1. Check the Ooma support website for FAQs and troubleshooting guides that may address your issue. 2. Try reaching out to support via differ... ⇲
 
Bugs issue

Ooma Setup is poorly executed

Fix: 1. Provide feedback through the app's feedback option or through the Ooma website to highlight specific issues you are facing. 2. Explore al... ⇲
 
Ads issue

Ooma Setup is primarily for advertising other products

Fix: 1. Focus on using the core features of the app that are relevant to your needs, and ignore promotional content. 2. Consider using the web po... ⇲
 
Performance issue

Ooma Setup does not provide reliable performance

Fix: 1. Ensure that your internet connection is stable and has sufficient bandwidth for VoIP services. 2. Restart your router and Telo device to... ⇲
 
Installation issue

Ooma Setup requires online setup instead of app

Fix: 1. Follow the online setup instructions provided on the Ooma website. Ensure you have all necessary information ready before starting the se... ⇲
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 what users are saying
Good experience
97.7%

Bad experience
1.2%

Neutral
1.1%

~ from our NLP analysis of 1,210 combined software ratings.

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 Private Data Ooma Setup collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info