fix problems on CompanyCam [iphone]

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—— Run into issues on CompanyCam? Get help pending when official support gets back to you!

CompanyCam
Info:
company: CompanyCam, Inc
: http://companycam.com
: companycam.com
Chat with our AI-based CompanyCam Support
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Glitches issue

Glitchy functionality

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2.... ⇲
 
Account issue

Lockout after trial period

Fix: 1. Check Subscription Status: Go to Settings > [Your Name] > Subscriptions to see if your subscription is active. If not, consider resubscri... ⇲
 
Payments issue

High annual subscription cost

Fix: 1. Look for Discounts: Check the CompanyCam website or app for any promotional offers or discounts for new users or annual subscriptions. 2.... ⇲
 
Uploads issue

Low resolution photo uploads

Fix: 1. Check Settings: Go to the app settings and look for photo upload quality options. Ensure it is set to the highest resolution available. 2... ⇲
 
Video issue

Inability to title videos

Fix: 1. Use Descriptive File Names: Before uploading videos, rename them on your device with descriptive titles that can help you identify them l... ⇲
 
Customization issue

Difficulties with photo organization

Fix: 1. Create Albums: Use the app's album feature (if available) to categorize photos by project or date, making them easier to find. 2. Use Tag... ⇲
 
Support issue

Inconsistent customer support responses

Fix: 1. Use Help Center: Check the CompanyCam help center or FAQ section for common issues and solutions that may address your concerns without n... ⇲
 
UI issue

Unfriendly report interface after updates

Fix: 1. Explore Settings: Check if there are any customization options in the report settings that can improve your experience. 2. Provide Feedba... ⇲
 
Notifications issue

Harassment from marketing emails

Fix: 1. Unsubscribe: Look for an 'unsubscribe' link at the bottom of the marketing emails to stop receiving them. 2. Adjust Email Preferences: Lo... ⇲
 
Network issue

Limited offline functionality

Fix: 1. Download Content: Before going offline, download any necessary content or files you may need to access while not connected to the interne... ⇲
 
Updates issue

No client portal for updates

Fix: 1. Use Shared Links: If the app allows, create shared links to specific projects or updates that you can send to clients directly. 2. Regula... ⇲
 
Syncing issue

Issues with photo retrieval from device

Fix: 1. Check Permissions: Go to Settings > Privacy > Photos and ensure CompanyCam has permission to access your photos. 2. Restart the App: Clos... ⇲
 
Privacy issue

Privacy concerns regarding data selling

Fix: 1. Review Privacy Settings: Go to the app settings and review any privacy options available to limit data sharing. 2. Read Privacy Policy: F... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.4%

Bad experience
3.0%

Neutral
1.6%

~ from our NLP analysis of 10,770 combined software ratings.

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 Private Data CompanyCam collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium (3 Users): $109.99 Allows access for 3 users to CompanyCam.