fix problems on Veo Live [iphone]

—— Run into issues on Veo Live? Get help pending when official support gets back to you!

Veo Live

Info:

company: Veo Technologies ApS

: https://www.veo.co

Chat with our AI-based Veo Live Support

🛠️ Common Veo Live Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Veo Live freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Veo Live app... ⇲

Loses connection frequently

Fix: 1. Check your Wi-Fi connection by going to Settings > Wi-Fi. Ensure you are connected to a stable network. If the signal is weak, try moving... ⇲

Video issue

Poor video quality

Fix: 1. Check your internet speed using a speed test app. If your speed is below the recommended level for streaming, consider upgrading your int... ⇲

No casting options available

Fix: 1. Check if your iPhone and the casting device (like Chromecast or Apple TV) are connected to the same Wi-Fi network. 2. Look for a casting... ⇲

Inconsistent streaming quality

Fix: 1. Check your internet connection speed and stability. If it’s slow, try resetting your router or switching to a wired connection if possibl... ⇲

UI issue

Inability to zoom in

Fix: 1. Check if the app has a built-in zoom feature in the settings or during playback. Look for a magnifying glass icon or pinch-to-zoom functi... ⇲

Search issue

Difficult team search functionality

Fix: 1. Use specific keywords or team names in the search bar to narrow down results. Try different variations of the team name. 2. Check if ther... ⇲

Audio issue

Audio stops working randomly

Fix: 1. Check the volume settings on your iPhone and ensure that the mute switch is not activated. 2. Restart the app by closing it completely an... ⇲

Error messages during sign-in

Fix: 1. Double-check your login credentials for accuracy. Ensure that you are entering the correct email and password. 2. If you have forgotten y... ⇲

Notifications issue

Unreliable notifications

Fix: 1. Go to Settings > Notifications > Veo Live and ensure that notifications are enabled. Check that the alert style is set to your preference... ⇲

Camera issue

Camera does not track action properly

Fix: 1. Ensure that the camera lens is clean and unobstructed. Wipe the lens gently with a microfiber cloth. 2. Check the app settings for any tr... ⇲

Crashes issue

Kicks users out of the app

Fix: 1. Ensure that your iPhone has the latest iOS version by going to Settings > General > Software Update. Update if necessary. 2. Check for ap... ⇲

Network issue

Misses parts of games due to Wi-Fi issues

Fix: 1. Ensure you are connected to a strong Wi-Fi signal. Move closer to the router or consider using a Wi-Fi extender if necessary. 2. Restart... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.5%

Neutral

2.9%

Bad experience

1.5%

~ from our NLP analysis of 12,823 combined software ratings.

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Private Data Veo Live collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics