fix problems on Doctis [iphone]

—— Run into issues on Doctis? Get help pending when official support gets back to you!

Doctis

Info:

company: DMO, OOO

: http://www.doctis.ru

: www.doctis.ru

Chat with our AI-based Doctis Support

🛠️ Common Doctis Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Doctis freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Doctis app of... ⇲

slow loading times

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > Doctis and selecting 'Offload App'. This will free up space without... ⇲

Offline issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline viewing. Look for a download button or option in the settings or content m... ⇲

Crashes issue

frequent crashes

Fix: 1. Ensure your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Delete the Doctis app and re... ⇲

Support issue

poor customer support

Fix: 1. Look for a comprehensive FAQ or help section within the app or on their website. This may provide answers to common issues without needin... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > Doctis. Ensure that notifications are enabled and set to your pre... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store description. Ensure your device meets these requirements. 2. If your device i... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. This can help you navigate more efficiently. 2. Check if t... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. Sometimes features are not immediately obvious.... ⇲

Battery issue

high battery consumption

Fix: 1. Check for background app refresh settings by going to Settings > General > Background App Refresh and disable it for Doctis. 2. Reduce sc... ⇲

Have a specific Problem? Resolve Your Issue below:

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Private Data Doctis collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Identifiers
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics