—— Run into issues on My Sun Direct App? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲
Fix: 1. Check your internet connection: Ensure that your iPhone is connected to Wi-Fi or cellular data. You can test this by opening a web browse... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage. Find the My Sun Direct App and tap on it. If there is an option to 'Offload A... ⇲
Fix: 1. Update iOS: Go to Settings > General > Software Update. If there is an update available for your iPhone, download and install it. This ca... ⇲
Fix: 1. Restart the app: If the app becomes unresponsive, try force closing it (as described in the first issue) and then reopen it. OR 2. Che... ⇲