fix problems on Loggi [iphone]

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—— Run into issues on Loggi? Get help pending when official support gets back to you!

Loggi - Envio local e nacional
Info:
company: Loggi Tecnologia
: https://www.loggi.com/faq/cliente/
: www.loggi.com
Chat with our AI-based Loggi Support
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Support issue

Hard to contact drivers

Fix: Check if there is a 'Contact Driver' option in the order details. This may allow you to send a message or call the driver directly. If not,... ⇲

Poor customer support

Fix: Utilize the in-app support feature to submit your queries or issues. Be clear and concise in your description to get a quicker response. O... ⇲

Service quality has declined

Fix: Provide feedback through the app regarding your experience. This can help the service improve over time. OR Consider using the app during... ⇲
 
Bugs issue

Frequent bugs

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Loggi, and check for updates. Updates often fix bugs... ⇲
 
Slow issue

Long wait times for drivers

Fix: Check the peak hours for driver availability in your area. If possible, schedule your orders during off-peak times to reduce wait times. O... ⇲
 
Location issue

Inaccurate location tracking

Fix: Ensure that location services are enabled for the app. Go to your iPhone's Settings > Privacy > Location Services, and make sure Loggi is se... ⇲

No real-time tracking of drivers

Fix: If real-time tracking is not available, check if there is an estimated time of arrival (ETA) feature that can give you an idea of when the d... ⇲
 
Payments issue

High cancellation fees

Fix: Review the cancellation policy in the app to understand the fees. If you need to cancel, do so as early as possible to minimize charges. O... ⇲

Limited payment options

Fix: Check the payment settings in the app to see if you can add or change your payment method. Look for options like credit/debit cards or digit... ⇲
 
Features issue

Lack of basic functionalities

Fix: Identify the specific functionalities you find lacking and check if there are alternative methods to achieve the same result within the app.... ⇲

Inability to program multiple stops

Fix: If the app does not support multiple stops, consider planning your route manually and placing separate orders for each stop. OR Look for... ⇲

Loggi lacks essential features

Fix: Identify the specific features you find essential and check if there are workarounds within the app to achieve similar results. OR Keep a... ⇲
 
Permissions issue

No access to contact from address book

Fix: Manually enter the addresses you need to use in the app. Make sure to save frequently used addresses for quicker access in the future. OR... ⇲
 
Notifications issue

Delayed notifications

Fix: Ensure that notifications are enabled for the app in your iPhone's Settings > Notifications. Check that they are set to 'Allow Notifications... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.5%

Bad experience
1.8%

Neutral
0.7%

~ from our NLP analysis of 1,874 combined software ratings.

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 Private Data Loggi collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics