fix problems on CamScanner HD [iphone]

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—— Run into issues on CamScanner HD? Get help pending when official support gets back to you!

CamScanner HD
Info:
company: Linguan Data
: https://en.ccint.com/contactus
: en.ccint.com
Chat with our AI-based CamScanner HD Support
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Backup issue

No cloud backup option

Fix: 1. Use alternative cloud services: Manually upload your documents to a cloud service like Google Drive or Dropbox. Open the document in CamS... ⇲
 
Account issue

Email addresses not accessible

Fix: 1. Check your email settings: Ensure that your email account is properly set up on your iPhone. Go to Settings > Mail > Accounts and verify... ⇲

Locked out of files

Fix: 1. Check for app updates: Ensure you are using the latest version of CamScanner, as updates may resolve access issues. 2. Restart the app: C... ⇲

Files held hostage

Fix: 1. Export your documents: If you can access your files, export them to a different format or cloud service to regain control over them. 2. C... ⇲
 
UI issue

Send button disappears

Fix: 1. Restart the app: Close CamScanner completely and reopen it to see if the send button reappears. 2. Check for updates: Go to the App Store... ⇲

No save button in 'open in'

Fix: 1. Use the share feature: Instead of looking for a save button, use the share icon to export the document to another app or save it to your... ⇲
 
Customization issue

No folder organization

Fix: 1. Create folders manually: If the app allows, create new folders within the app to organize your documents. Look for a '+' or 'New Folder'... ⇲
 
Support issue

No tech support response

Fix: 1. Check FAQs and help sections: Look for any built-in help or FAQ sections within the app that may address your issue. 2. Search online for... ⇲
 
Bugs issue

Corrupt scanned documents

Fix: 1. Re-scan the document: If possible, try scanning the document again to see if the issue persists. Ensure the document is flat and well-lit... ⇲
 
Crashes issue

Crashes on new iPad

Fix: 1. Update the app: Go to the App Store and check for updates for CamScanner. Installing the latest version may resolve compatibility issues... ⇲
 
Syncing issue

Does not sync with other devices

Fix: 1. Check for cloud service integration: Ensure that you are logged into the same cloud service on all devices and that syncing is enabled in... ⇲
 
Compatibility issue

Old version not compatible with new iOS

Fix: 1. Update the app: Go to the App Store and check for updates for CamScanner. Installing the latest version may resolve compatibility issues... ⇲
 
Updates issue

Developer abandoned old app

Fix: 1. Look for alternatives: Research and find alternative scanning apps that offer similar features and are actively maintained. 2. Export you... ⇲
 
Notifications issue

No warning for critical changes

Fix: 1. Check app settings: Look for any settings related to notifications or updates within the app that may allow you to receive alerts about c... ⇲
 
Uploads issue

Inability to export documents

Fix: 1. Check app permissions: Go to Settings > Privacy and ensure CamScanner has the necessary permissions to access files and share them. 2. Re... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
47.6%

Bad experience
44.4%

Neutral
7.9%

~ from our NLP analysis of 63 combined software ratings.

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 Private Data CamScanner HD collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. CamScanner Premium: $4.99 Unlock 10G Cloud Space, no ads, OCR and etc,.
  2. One-page Fax: $0.99 After purchase, you can send a fax page.
  3. CamScanner Premium: $49.99 Unlock 10G Cloud Space, no ads, OCR and etc,.
  4. Ten-page Fax: $8.99 After purchase,you can send ten fax pages.