fix problems on Piano App [iphone]

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—— Run into issues on Piano App ? Get help pending when official support gets back to you!

Piano app by Yokee
Info:
company: Yokee Music
: http://www.yokee.tv/piano-help/
: www.yokee.tv
Chat with our AI-based Piano app Support
   Hello! How can I assist you?  

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Ads issue

VIP prompts appear too often

Fix: 1. Ignore prompts: Simply dismiss the VIP prompts when they appear. They are designed to encourage upgrades but do not affect your ability t... ⇲

Ads disrupt gameplay

Fix: 1. Upgrade to VIP: Consider upgrading to the VIP version of the app, which typically offers an ad-free experience. 2. Use airplane mode: Be... ⇲
 
Gameplay issue

Limited free song selection

Fix: 1. Explore all categories: Make sure to explore all available categories and playlists within the app, as there may be hidden gems that are... ⇲

Low coin rewards for songs

Fix: 1. Complete daily tasks: Check if the app has daily tasks or challenges that can earn you extra coins. Completing these can help you accumul... ⇲

Some songs are VIP only

Fix: 1. Focus on free songs: Explore the free song selection and make the most of what is available without needing VIP access. 2. Participate i... ⇲

Difficulty in learning piano basics

Fix: 1. Use online resources: Supplement your learning with online tutorials or YouTube videos that cover piano basics. Many free resources are a... ⇲

Lack of popular songs

Fix: 1. Explore different genres: Sometimes, popular songs may be categorized under different genres. Explore various categories to find songs th... ⇲

Inability to play certain songs without VIP

Fix: 1. Focus on available songs: Concentrate on the songs that are available for free and practice those to improve your skills. 2. Save for VI... ⇲

Limited song variety for beginners

Fix: 1. Explore beginner playlists: Look for playlists specifically designed for beginners within the app. These often contain simpler songs that... ⇲
 
Audio issue

Delayed note playback

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as delays can occur with poor connectivity. Switch to Wi-Fi... ⇲

Inconsistent audio quality

Fix: 1. Check your headphones: If using headphones, ensure they are properly connected and functioning. Try using a different pair to see if the... ⇲
 
Bugs issue

Bugs with piano selection

Fix: 1. Restart the app: Close and reopen the app to see if the bug resolves itself. 2. Check for updates: Ensure you have the latest version of... ⇲
 
Compatibility issue

Keyboard version not available for all songs

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may add keyboard support for more songs. 2. Focus on availa... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.1%

Neutral
3.7%

Bad experience
3.2%

~ from our NLP analysis of 140,775 combined software ratings.

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 Private Data Piano app collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. All Access Pass: $7.99 Access the entire songbook including VIP song
  2. All Access Pass: $7.99 Access the entire songbook including VIP song
  3. All Access Pass : $2.99 'All Access Pass' allow you to access the entire songbook including VIP songs.
  4. All Access Pass: $2.99 'All Access Pass' allow you to access the entire songbook including VIP songs.
  5. All Access Pass: $7.99 Access the entire songbook including VIP song
  6. All Access Pass: $5.99 'All Access Pass' allow you to access the entire songbook including VIP songs.
  7. All Access Pass: $2.99 'All Access Pass' allow you to access the entire songbook including VIP songs.
  8. All Access Pass: $19.99 Access the entire songbook including VIP song
  9. All Access Pass: $7.99 'All Access Pass' allow you to access the entire songbook including VIP songs.
  10. All Access Pass: $14.99 Access the entire songbook including VIP song