fix problems on Musicnotes [iphone]

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—— Run into issues on Musicnotes? Get help pending when official support gets back to you!

Musicnotes: Sheet Music Player
Info:
company: Musicnotes
: https://help.musicnotes.com
: www.musicnotes.com
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UI issue

Unresponsive marking up with Apple Pencil

Fix: Ensure that your Apple Pencil is charged and properly connected to your iPad. Sometimes, connectivity issues can cause unresponsiveness. You... ⇲

Visibility issues for users with vision problems

Fix: Adjust the display settings on your iPhone to increase contrast or enable larger text. This can help improve visibility within the app. OR... ⇲
 
Crashes issue

Musicnotes crashes frequently

Fix: Make sure that your app is updated to the latest version. Developers often release updates to fix bugs and improve stability. You can check... ⇲

Crashing when loading large libraries

Fix: Try breaking your library into smaller sections or categories. This can help reduce the load on the app and prevent crashes. OR Clear the... ⇲
 
Slow issue

Slow loading times for menus and set lists

Fix: Clear the app's cache if possible. This can help improve performance by removing temporary files that may be slowing down the app. You can d... ⇲
 
Customization issue

Inability to delete pre-installed songs

Fix: Check if there is an option in the app settings to manage or hide pre-installed songs. Some apps allow you to hide songs from your library w... ⇲

Difficulty in moving or deleting notations

Fix: Try using a different method to select and move notations, such as tapping and holding until the selection tool appears. This may provide mo... ⇲

Inability to reorganize pages

Fix: Look for an option in the app settings that allows you to rearrange pages or sections of your sheet music. Some apps have a built-in feature... ⇲
 
Syncing issue

Loss of previously created set lists

Fix: Regularly back up your set lists by exporting them to a file or taking screenshots. This way, if you lose them, you can easily recreate them... ⇲

Problems with importing and syncing purchased music

Fix: Ensure that you are logged into the same account on both the Musicnotes app and the website. This is crucial for syncing your purchases corr... ⇲
 
Search issue

Inability to browse by genre

Fix: Use the search function within the app to look for specific genres or keywords related to the music you want. This can help you find songs e... ⇲
 
Battery issue

Battery drain during use

Fix: Reduce the screen brightness while using the app, as high brightness can significantly drain battery life. You can adjust this in the Contro... ⇲
 
Updates issue

Limited availability of less popular music

Fix: Consider using alternative platforms or apps that specialize in niche or less popular music. You can then import any sheet music you find in... ⇲
 
Compatibility issue

Issues with app compatibility after updates

Fix: Check the app's compatibility requirements in the App Store to ensure your device meets the necessary specifications after an update. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.9%

Neutral
1.3%

Bad experience
0.8%

~ from our NLP analysis of 37,031 combined software ratings.

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 Private Data Musicnotes collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Sheet Music Arrangement: $6.99 Interactive + 1 Print
  2. Sheet Music Arrangement: $7.99 Interactive + 1 Print
  3. Sheet Music Arrangement: $5.99 Interactive + 1 Print
  4. Sheet Music Arrangement: $3.99 Interactive + 1 Print
  5. Sheet Music Arrangement: $4.99 Interactive + 1 Print
  6. Sheet Music Arrangement + PDF: $8.99 Interactive & PDF + 1 print
  7. Sheet Music Arrangement + PDF: $9.99 Interactive & PDF + 1 print
  8. PDF Sheet Music Arrangement: $2.99 PDF Download
  9. PDF Sheet Music Arrangement: $3.99 PDF Download
  10. Musicnotes Pro: $14.99 Sync devices, $1 off in-app, 15% off website