fix problems on Gerbes [iphone]

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—— Run into issues on Gerbes? Get help pending when official support gets back to you!

Gerbes
Info:
company: The Kroger Co.
: https://www.gerbes.com/topic/contact-us
: www.gerbes.com
Chat with our AI-based Gerbes Support
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Crashes issue

Gerbes crashes on certain devices

Fix: Check for any available updates for your iPhone's operating system. Keeping your iOS updated can improve app stability and compatibility.... ⇲
 
Search issue

Difficult to search for items

Fix: Use specific keywords when searching for items. Instead of generic terms, try using the exact name of the product or brand to improve search... ⇲
 
Payments issue

Delivery fee charged despite no fee promise

Fix: Review the terms and conditions related to delivery fees in the app. Sometimes, certain conditions apply that may not be immediately obvious... ⇲
 
UI issue

No option to add to cart from weekly flyer

Fix: Take note of the items in the weekly flyer and manually search for them in the app to add them to your cart. OR If the flyer is available... ⇲

Confusing interface for pickup orders

Fix: Familiarize yourself with the app's layout by exploring the different sections. Spend some time navigating through the app to understand whe... ⇲

User unfriendliness

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can help improve your experience. OR Lo... ⇲

No visibility of clipped coupons

Fix: Check the app's settings to see if there is an option to view clipped coupons. Sometimes, this feature may be hidden in a menu. OR Try lo... ⇲
 
Syncing issue

Not pulling in all coupons from website

Fix: Ensure that you are logged into the same account on both the website and the app. Sometimes, coupons are account-specific and may not sync i... ⇲
 
Slow issue

Slow search functionality

Fix: Clear the app's cache if possible. This can help improve performance. You may need to uninstall and reinstall the app if there is no direct... ⇲
 
Settings issue

Limited pickup times available

Fix: Check back frequently for new pickup time slots as they may open up throughout the day. Sometimes, additional slots are added based on deman... ⇲
 
Network issue

Inconsistent delivery times

Fix: Keep track of your delivery times and report any inconsistencies through the app's feedback feature, if available. This can help improve fut... ⇲
 
Bugs issue

Gerbes is prone to bugs

Fix: Regularly check for updates in the App Store and install them to ensure you have the latest bug fixes and improvements. OR If you encount... ⇲
 
Security issue

Hacking vulnerability

Fix: Ensure that you have a strong, unique password for your account and enable two-factor authentication if available to enhance security. OR... ⇲
 
Support issue

No customer support for app issues

Fix: Look for a help or FAQ section within the app that may provide answers to common issues. OR Check online forums or community groups relat... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.5%

Neutral
3.8%

Bad experience
2.7%

~ from our NLP analysis of 1,995 combined software ratings.

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 Private Data Gerbes collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness