fix problems on PolyPal Live Translator [iphone]

—— Run into issues on PolyPal Live Translator? Get help pending when official support gets back to you!

PolyPal Live Translator

Info:

company: Shenzhen Timekettle Technologies Co., Ltd.

: https://polypal.ai/

: polypal.ai

Chat with our AI-based PolyPal Live Translator Support

🛠️ Common PolyPal Live Translator Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Offline mode not available

Fix: While the app does not support offline mode, you can prepare for situations where you might not have internet access by downloading necessar... ⇲

UI design worse than old version

Fix: If you find the new UI challenging, take some time to explore the app's settings. Look for options to customize the interface or adjust sett... ⇲

Privacy issue

Censored translations

Fix: If you encounter censored translations, try using synonyms or rephrasing your input to see if you can get a more accurate translation. This... ⇲

Settings issue

PolyPal Live Translator stuck on Chinese

Fix: Check the app's language settings. Go to the settings menu and look for a language option to change the interface language back to your pref... ⇲

Installation issue

Cannot reinstall app

Fix: If you are unable to reinstall the app, first ensure that your device has enough storage space. Go to Settings > General > iPhone Storage to... ⇲

Payments issue

In-app purchases required for offline use

Fix: If you need offline access, consider budgeting for the in-app purchases. Review the app's pricing structure and determine if the cost aligns... ⇲

Requires subscription for full functionality

Fix: Evaluate your usage needs and consider whether the subscription is worth the investment. If you only need specific features occasionally, lo... ⇲

Bugs issue

Inaccurate translations

Fix: To improve translation accuracy, try breaking down complex sentences into simpler phrases. This can help the app process the input more effe... ⇲

Audio issue

Does not capture all words in conversation

Fix: To ensure better capture of conversations, try speaking clearly and at a moderate pace. This can help the app better recognize and translate... ⇲

Login issues with basic accounts

Fix: If you are having trouble logging in, double-check your username and password for any typos. If you have forgotten your password, use the 'F... ⇲