fix problems on Charts [iphone]

—— Run into issues on Charts ? Get help pending when official support gets back to you!

Charts by WorshipTools

Info:

company: BLUE CIRCLE LAB LLC

: https://www.worshiptools.com/docs

: www.worshiptools.com

Chat with our AI-based Charts Support

🛠️ Common Charts Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lacks printing of annotations

Fix: To print annotations, take screenshots of the annotated songs. Open the song in the app, use the screenshot function on your iPhone (press t... ⇲

No support for Lead sheets

Fix: As a workaround, you can create a lead sheet manually by using the text editor in the app to input the lyrics and chords. Format it as you w... ⇲

Compatibility issue

Apple Pencil integration issues

Fix: Ensure that your Apple Pencil is fully charged and connected. Go to Settings > Bluetooth and check if the Pencil is listed as connected. If... ⇲

No palm rejection for Apple Pencil

Fix: Try using a stylus with palm rejection features if available, or adjust your grip to minimize palm contact with the screen while using the A... ⇲

Loading issue

Slow loading of songs

Fix: Check your internet connection. A weak connection can slow down loading times. Try switching to a stronger Wi-Fi network or using cellular d... ⇲

Customization issue

No option to select key of G#/Ab

Fix: As a workaround, you can transpose the song to a different key that is available in the app. Use a transposition chart to help you adjust th... ⇲

No favorites or saved songs section

Fix: Create a set list with your most-used songs and name it 'Favorites' to easily access them. OR Alternatively, keep a separate note in a no... ⇲

No option to pull up a song without creating a set list

Fix: Use the search function in the app to quickly find and access songs without needing to create a set list. OR If the app allows, create a... ⇲

Network issue

Requires constant internet connection

Fix: Download songs for offline use if the app allows it. Check the app settings or song options to see if there is a download feature. OR If... ⇲

Can't access song library offline

Fix: Check if the app has an option to download songs for offline access. If available, download the songs you need while connected to the intern... ⇲

Glitches issue

Jumpy song switching

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve performance. Check the App Store for updates.... ⇲

UI issue

Doesn't show upcoming song

Fix: Check the settings to see if there is an option to enable upcoming song display. If not, consider creating a set list that includes the next... ⇲

Page turning issues with swiping

Fix: Check the app settings for page turning options. Some apps allow you to change the method of page turning (e.g., tap vs. swipe). OR If sw... ⇲

Auto indent in text box

Fix: Manually adjust the text formatting by using the space bar to create the desired indentation until a fix is implemented in the app. OR Ch... ⇲

Bugs issue

Buggy pinch zoom

Fix: Try adjusting the zoom settings in the app if available, or use the default zoom feature of your iPhone by going to Settings > Accessibility... ⇲

Lyric changes in chordpro editing don't cascade to Presenter

Fix: Manually update the lyrics in both the chordpro editor and the Presenter to ensure consistency until a fix is available. OR Keep a separa... ⇲

Freezing issue

Hangs when switching services

Fix: Close other apps running in the background to free up resources. Double-tap the Home button (or swipe up from the bottom on newer models) an... ⇲

Messages issue