fix problems on PowerMic [iphone]

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—— Run into issues on PowerMic ? Get help pending when official support gets back to you!

PowerMic Mobile
Info:
company: Nuance Communications
: http://www.nuance.com
: www.nuance.com
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Network issue

PowerMic disconnects too easily during dictation

Fix: Ensure that your iPhone's battery saver mode is turned off, as this can affect app performance. Go to Settings > Battery and disable Low Pow... ⇲

Frequent disconnections when iPhone locks

Fix: Change your iPhone's auto-lock settings. Go to Settings > Display & Brightness > Auto-Lock and set it to 'Never' while using the app to prev... ⇲

Latency and connection inefficiencies

Fix: Close any background apps that may be using bandwidth. Double-click the home button (or swipe up from the bottom on newer iPhones) and swipe... ⇲

Drops recordings frequently

Fix: Ensure that you have enough storage space on your iPhone. Go to Settings > General > iPhone Storage and check available space. If low, delet... ⇲
 
Login issue

Requires re-login after disconnection

Fix: Check if there is an option in the app settings to stay logged in or remember your credentials. If available, enable this feature to avoid f... ⇲
 
Bugs issue

Cursor moves unexpectedly during dictation

Fix: Try to minimize any accidental touches on the screen while dictating. Use a stylus or your finger to keep your hand steady and avoid uninten... ⇲

Text placement issues when stopping and starting dictation

Fix: After stopping dictation, wait a moment before starting again to allow the app to process the text correctly. This can help with placement a... ⇲
 
Compatibility issue

No Apple Watch support

Fix: Consider using your iPhone directly for dictation instead of relying on an Apple Watch. This will ensure you have full access to all feature... ⇲

No iPad version available

Fix: Use the iPhone version of the app on your iPad. You can download the iPhone app on your iPad and run it in compatibility mode. OR Look fo... ⇲
 
Settings issue

Configuration URL issues

Fix: Double-check the configuration URL you are using for any typos or errors. Ensure that it is entered correctly in the app settings. OR If... ⇲
 
Security issue

PowerMic marked as 'jailbroken' incorrectly

Fix: Restart your iPhone to clear any temporary glitches that may cause the app to misidentify the device status. This can sometimes resolve fals... ⇲
 
Audio issue

External microphone not supported

Fix: Use the built-in microphone on your iPhone for dictation. Ensure that the microphone is clean and unobstructed for the best performance. O... ⇲
 
UI issue

In-app keyboard does not appear

Fix: Try restarting the app to see if the keyboard appears after a fresh start. Close the app completely and reopen it. OR Check your iPhone's... ⇲
 
Glitches issue

Glitches after recent updates

Fix: Clear the app's cache if the option is available in the settings. This can help resolve glitches caused by outdated data. OR Reinstall th... ⇲
 
Uploads issue

Fails to upload recordings

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if that reso... ⇲
 
Customization issue

No option for push-to-talk feature

Fix: Use the app's voice activation feature if available, which may serve as an alternative to push-to-talk. Check the settings for voice activat... ⇲
 
Support issue

No feedback email provided in app

Fix: Check the app's official website or user manual for contact information or feedback forms that may not be included in the app itself. OR... ⇲
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 what users are saying
Bad experience
44.5%

Good experience
42.5%

Neutral
13.0%

~ from our NLP analysis of 146 combined software ratings.

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 Private Data PowerMic collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics