fix problems on ClaroTV+ [iphone]

—— Run into issues on ClaroTV+? Get help pending when official support gets back to you!

ClaroTV+

Info:

company: América Móvil

: https://www.claropr.com/personas/soporte/atencion-cliente/

Chat with our AI-based ClaroTV+ Support

🛠️ Common ClaroTV+ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ClaroTV+ does not work on any device

Fix: 1. Restart your device: Sometimes, a simple restart can resolve app issues. Turn off your iPhone, wait for a few seconds, and then turn it b... ⇲

Cannot view HBO channels on mobile

Fix: 1. Verify your subscription: Ensure that your ClaroTV+ subscription includes HBO channels. Log into your account on the ClaroTV+ website to... ⇲

Compatibility issue

Unsupported content type

Fix: 1. Check content availability: Ensure that the content you are trying to access is available on ClaroTV+ for your region. Some content may b... ⇲

Limited functionality with non-Claro devices

Fix: 1. Use a Claro device: For the best experience, use a device that is compatible with ClaroTV+. Check the Claro website for a list of support... ⇲

Works well on multiple devices

Fix: 1. Ensure all devices are updated: Make sure that ClaroTV+ is updated on all devices you are using. Go to the App Store or respective app st... ⇲

Video issue

Playback error on Apple TV

Fix: 1. Restart Apple TV: Unplug your Apple TV from the power source, wait for a few seconds, and then plug it back in. This can help reset any t... ⇲

Bugs issue

ClaroTV+ only works intermittently

Fix: 1. Check your internet connection: Ensure that you have a stable and strong internet connection. If you are using Wi-Fi, try moving closer t... ⇲

Freezing issue

ClaroTV+ freezes on LG TV

Fix: 1. Restart your LG TV: Unplug your TV from the power source, wait for a few seconds, and then plug it back in. This can help reset any tempo... ⇲

ClaroTV+ frequently freezes

Fix: 1. Restart your device: A simple restart can often resolve freezing issues. Turn off your device, wait a few seconds, and turn it back on.... ⇲

Network issue

Requires Claro internet for full access

Fix: 1. Use Claro internet: If possible, connect to Claro internet to access all features of ClaroTV+. This may be necessary for certain content... ⇲

Cannot connect with T-Mobile

Fix: 1. Check network settings: Ensure that your device's network settings are configured correctly. Go to Settings > Cellular > Cellular Data Op... ⇲

Incorrect password error

Fix: 1. Reset your password: If you are receiving an incorrect password error, try resetting your password through the ClaroTV+ app or website. F... ⇲

Settings issue

Cannot schedule daily recordings

Fix: 1. Check app settings: Go to the settings within the ClaroTV+ app and look for recording options. Ensure that you have the correct permissio... ⇲