fix problems on MyLBK [iphone]

—— Run into issues on MyLBK? Get help pending when official support gets back to you!

MyLBK

Info:

company: City of Lubbock

: https://www.seeclickfixusers.civicplus.help

: ci.lubbock.tx.us

Chat with our AI-based MyLBK Support

🛠️ Common MyLBK Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Submit a report/request feature is ineffective

Fix: Ensure that you are filling out all required fields in the report/request form. Double-check for any missing information that might prevent... ⇲

Tickets are closed without resolution or follow-up

Fix: Keep a personal log of all your submitted tickets, including ticket numbers, dates, and the issues reported. If a ticket is closed without r... ⇲

Support issue

Inability to track progress on reports

Fix: Check if the app has a dedicated section for tracking the status of your reports. If it does, familiarize yourself with how to navigate this... ⇲

Repeated issues remain unresolved

Fix: When resubmitting a report for a recurring issue, include a detailed history of previous submissions and responses. This context can help th... ⇲

Lack of timely updates on submitted reports

Fix: Set a personal schedule to check for updates on your reports regularly. This could be daily or weekly, depending on the urgency of the issue... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.5%

Neutral

4.3%

Bad experience

3.2%

~ from our NLP analysis of 93 combined software ratings.

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Private Data MyLBK collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data