—— Run into issues on MSAA? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the device's date and time settings. Go to 'Settings' > 'General' > 'Date & Time' and ensure 'Set Automatically' is enabled. If it's a... ⇲
Fix: Follow a step-by-step guide or tutorial available within the app or online. Look for user-generated content on platforms like YouTube that c... ⇲
Fix: Utilize the journal feature to note additional symptoms. Create a daily entry that lists all symptoms experienced, even if the app only allo... ⇲
Fix: Check if there is an option to add custom symptoms in the app settings. If available, use this feature to include any symptoms that are not... ⇲
Fix: Create a template for your daily entries that you can quickly fill out each day. This can streamline the process and reduce the time spent o... ⇲
Fix: Before saving, double-check your entries for accuracy. If you need to make changes, consider keeping a separate document where you can draft... ⇲
Fix: Prioritize the most important medications to list in the app. Keep a separate list of other medications for reference. OR Consider using... ⇲
Fix: Use the journal feature to note down symptoms as they occur throughout the day, even if they are not officially tracked in the app. OR Co... ⇲
Fix: Set up reminders using the built-in 'Reminders' app on your iPhone. Create a daily reminder for each medication you need to take. OR Use... ⇲
Fix: Create a manual log in a note-taking app or a physical notebook to track your injection sites. This can be a simple list or a chart. OR U... ⇲
Fix: Look for alternative sources of MS news and research articles, such as reputable websites, newsletters, or social media channels dedicated t... ⇲
Fix: Adjust your usage habits to accommodate portrait mode. If you find it difficult, consider using a stand to hold your phone in portrait orien... ⇲
Fix: Make it a habit to manually save your entries after writing them. Look for a 'Save' button or similar option in the app. OR Consider writ... ⇲
Fix: Regularly back up your data using iCloud or iTunes. This ensures that you have a copy of your data in case of any issues during updates. O... ⇲
Fix: Regularly back up your data using iCloud or iTunes to ensure you have a copy in case of data loss during updates. OR Keep a manual log of... ⇲
Fix: Check the app's notification settings. Go to 'Settings' > 'Notifications' and adjust the settings for MSAA to limit notifications to relevan... ⇲