fix problems on Universal Smart Remote [iphone]

—— Run into issues on Universal Smart Remote ? Get help pending when official support gets back to you!

Universal Smart Remote for TV

Info:

company: TINAC Inc.

: https://www.tinacinc.com

Chat with our AI-based Universal Smart Remote Support

🛠️ Common Universal Smart Remote Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Universal Smart Remote freezes often

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Universal Sma... ⇲

Volume control requires multiple presses

Fix: 1. Check if the app has a setting for volume control sensitivity. Go to the app settings and look for volume control options. Adjust them if... ⇲

Network issue

Loses connection with TV

Fix: 1. Ensure that both your iPhone and TV are connected to the same Wi-Fi network. Check your Wi-Fi settings on both devices. 2. Restart your W... ⇲

Doesn't reconnect to TV when off

Fix: 1. Check the TV's settings to ensure that it allows connections from remote apps when powered off. Some TVs have a setting that needs to be... ⇲

Requires app restart to reconnect

Fix: 1. To minimize the need for restarts, ensure that both your iPhone and TV are on the same Wi-Fi network and that the connection is stable. 2... ⇲

Bugs issue

Navigation feature doesn't work properly

Fix: 1. Check for any app updates in the App Store and install them. 2. Restart the app and your iPhone to refresh the navigation feature. 3. If... ⇲

Updates issue

Inconsistent performance after updates

Fix: 1. After an update, it may take some time for the app to stabilize. Try using the app for a few days to see if performance improves. 2. Clea... ⇲

Payments issue

Limited functionality without pro version

Fix: 1. Explore the app's free features thoroughly to maximize their use. Check the settings for any hidden features that may be available withou... ⇲

Doesn't allow use of arrows or okay button without payment

Fix: 1. Use the app's free features to navigate as much as possible. If you need to use the arrows or okay button, consider using the TV's physic... ⇲

Limited features for free users

Fix: 1. Make the most of the available free features by exploring all options within the app. 2. If you find the app useful, consider investing i... ⇲

Loading issue

Universal Smart Remote times out during use

Fix: 1. Check your iPhone's settings for any battery-saving modes that may be affecting app performance. Go to Settings > Battery and disable Low... ⇲

Ads issue

Frequent ads for upgrades

Fix: 1. If the ads are disruptive, consider using the app during times when you are less likely to encounter them, such as during non-peak hours.... ⇲

Search issue

Difficult to type in search bar

Fix: 1. Try using the voice search feature if available in the app, which can be easier than typing. 2. Ensure your iPhone's keyboard settings ar... ⇲

UI issue

Buttons work in opposite direction

Fix: 1. Check the app settings for any options related to button mapping or control settings. Adjust them if available. 2. Restart the app to see... ⇲

Interface is not user-friendly

Fix: 1. Familiarize yourself with the app by exploring all its features and settings. Sometimes, spending time with the app can help you understa... ⇲

Compatibility issue

Inability to control volume on some TVs

Fix: 1. Check the compatibility of your TV with the app. Refer to the app's documentation or website for a list of supported TV models. 2. Ensure... ⇲